Return-Path: Received: from exprod6og108.obsmtp.com ([64.18.1.21] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5274449 for AE-List@media-motion.tv; Mon, 04 Nov 2013 17:51:40 +0100 Received: from outbound-smtp-1.corp.adobe.com ([192.150.11.134]) by exprod6ob108.postini.com ([64.18.5.12]) with SMTP ID DSNKUnfQ9UFvQdztr6OqbDwG3boFpLEGZa3k@postini.com; Mon, 04 Nov 2013 08:53:11 PST Received: from inner-relay-1.corp.adobe.com ([153.32.1.51]) by outbound-smtp-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id rA4GnPt2021694 for ; Mon, 4 Nov 2013 08:49:25 -0800 (PST) Received: from nacas01.corp.adobe.com (nacas01.corp.adobe.com [10.8.189.99]) by inner-relay-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id rA4Gr76B024301 for ; Mon, 4 Nov 2013 08:53:08 -0800 (PST) Received: from nambx09.corp.adobe.com ([10.8.189.47]) by nacas01.corp.adobe.com ([10.8.189.99]) with mapi; Mon, 4 Nov 2013 08:53:07 -0800 From: Todd Kopriva To: After Effects Mail List Date: Mon, 4 Nov 2013 08:53:05 -0800 Subject: RE: [AE] response time of the interface in CC Thread-Topic: [AE] response time of the interface in CC Thread-Index: Ac7ZQQcCMW5z22PHT1+JrzGUvgjSlwAPUFNA Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary="_000_B006868B2420FA4F88AB29E127AA783D4A616AEF74nambx09corpad_" MIME-Version: 1.0 --_000_B006868B2420FA4F88AB29E127AA783D4A616AEF74nambx09corpad_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Good to know. Thanks for reporting back. From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of= Rodrigo Olmos | ANIMA RES GmbH Sent: Monday, 04 November 2013 01:34 To: After Effects Mail List Subject: Re: [AE] response time of the interface in CC Hi Todd, good news. The update fixed the bug. Thanks, Rodrigo Von: After Effects Mail List [mailto:AE-List@media-motion.tv] Im Auftrag vo= n Rodrigo Olmos | ANIMA RES GmbH Gesendet: Mittwoch, 2. Oktober 2013 00:29 An: After Effects Mail List Betreff: Re: [AE] response time of the interface in CC Hi Todd, thanks for your reply. I forgot to write that I tried your workaround, but = it didn't help. I've verified the fix for this bug in internal builds of After Effects CC (= 12.1), so I'm confident in saying that you will have access to this fix ver= y soon (in a couple of weeks). That's good news. Then there is nothing I can do but wait and stick to CS6. - rodrigo Am 01.10.2013 um 18:22 schrieb "Todd Kopriva" >: There is information about how to avoid and work around this problem in the= tread that you linked to, in my first post on that thread: http://forums.adobe.com/message/5508252#5508252 "In the meantime, here's how you should be able to mitigate the problem: Make sure that your software is installed on the fastest disk that you have= , preferably an SSD. If you don't have an SSD, then at least make sure that= your software (applications and OS) are not stored on the same drive from = which you're reading footage or to which you're writing output files. And c= ertainly don't run applications with high disk access (like WinZip or anti-= virus software that intervenes at every disk access, just for a couple of e= xamples) while you are working with After Effects. (BTW, this is all good a= dvice for high performance even without this bug.)" Note that the only way that we've been able to reproduce this problem is to= use a very slow disk for applications or have high disk activity (continuo= us reads and writes) to the disk where the application is installed. I've verified the fix for this bug in internal builds of After Effects CC (= 12.1), so I'm confident in saying that you will have access to this fix ver= y soon (in a couple of weeks). From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of= Rodrigo Olmos | ANIMA RES GmbH Maybe someone of you have got a workaround for it? --_000_B006868B2420FA4F88AB29E127AA783D4A616AEF74nambx09corpad_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Good to know. Thanks for reporting back.

 

 

From: After Effects Mail= List [mailto:AE-List@media-motion.tv] On Behalf Of Rodrigo Olmos | = ANIMA RES GmbH
Sent: Monday, 04 November 2013 01:34
To:= After Effects Mail List
Subject: Re: [AE] response time of the i= nterface in CC

&= nbsp;

Hi Todd,

 

good news. The update fixed the bug.

 <= /span>

Thanks,

Rodrigo

 

Von: After Effects Mail Li= st [mailto:AE-List@media-motion.= tv] Im Auftrag von Rodrigo Olmos | ANIMA RES GmbH
Gesendet= : Mittwoch, 2. Oktober 2013 00:29
An: After Effects Mail List=
Betreff: Re: [AE] response time of the interface in CC

 

Hi Todd,=

<= span lang=3DDE>thanks for your reply. I forgot to write that I tried your w= orkaround, but it didn't help.

<= span lang=3DDE>I’ve verified the fix for this bug in internal builds = of After Effects CC (12.1), so I’m confident in saying that you will = have access to this fix very soon (in a couple of weeks).=

 

=

That's good news. Then there is nothing I can do but wait and stick to = CS6.

 

- rodrigo

 


Am 01.10.2013 um 18:22 schri= eb "Todd Kopriva" <kopriv= a@adobe.com>:

There is information = about how to avoid and work around this problem in the tread that you linke= d to, in my first post on that thread:

http://forums.adobe.com/message/5508252#55082= 52

 

In th= e meantime, here's how you should be able to mitigate the problem:

Make sure that your software is installed = on the fastest disk that you have, preferably an SSD. If you don't have an = SSD, then at least make sure that your software (applications and OS) are n= ot stored on the same drive from which you're reading footage or to which y= ou're writing output files. And certainly don't run applications with high = disk access (like WinZip or anti-virus software that intervenes at every di= sk access, just for a couple of examples) while you are working with After = Effects. (BTW, this is all good advice for high performance even without th= is bug.)

 

Note that the on= ly way that we’ve been able to reproduce this problem is to use a ver= y slow disk for applications or have high disk activity (continuous reads a= nd writes) to the disk where the application is installed.

 

I’ve verified the fix for this bug in internal builds of After = Effects CC (12.1), so I’m confident in saying that you will have acce= ss to this fix very soon (in a couple of weeks).

 

 

Fr= om: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Rodrigo O= lmos | ANIMA RES GmbH

<= /div>

Maybe someone of you have g= ot a workaround for it?

= --_000_B006868B2420FA4F88AB29E127AA783D4A616AEF74nambx09corpad_--