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| I've had this same exact problem for the exact same reason. The Adobe phone lines were offline due to volume - chat took over an hour to connect and then had no idea. They took my number to call me to try to resolve - that was 4 days ago. I think Adobe has a much larger problem here than has been reported just based on my time trying to change my card#. stephen van vuuren 336.202.4777 http://www.insaturnsrings.com/ http://www.sv2dcp.com/ http://www.sv2studios.com/ A film is - or should be - more like music than like fiction. It should be a progression of moods and feelings. The theme, what's behind the emotion, the meaning, all that comes later. -Stanley Kubrick -----Original Message----- From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of David Torno Sent: Monday, November 25, 2013 1:41 AM To: After Effects Mail List Subject: [AE] Your Creative Cloud subscription needs attention So I got this email notice today stating that my Creative Cloud subscription needs attention. Due to the great Adobe hack debacle, my payment info on file is no longer valid. I now need to update said info with my new, finally replaced payment info from another wonderful debacle with my bank. Problem is, the "Payment Info" option disappears during the loading of the profile information page for me. Is this temporary? Assuming things are being fixed/worked on. Todd? Adobe does still want my money, yes? ;) -- David Torno Visual Effects Artist and Supervisor http://www.ghosttownmedia.com david@ghosttownmedia.com O: 213.739.2290 C: 818.391.6060 ------------------------------------------------ http://www.sydefxink.com (main portfolio) http://aeioweyou.blogspot.com (vfx tutorials and AE scripts blog) http://mactex.blogspot.com (free textures blog) +---End of message---+ To unsubscribe send any message to <ae-list-off@media-motion.tv> |
