Return-Path: Received: from atl4mhob09.myregisteredsite.com ([209.17.115.47] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5298143 for AE-List@media-motion.tv; Tue, 26 Nov 2013 20:20:28 +0100 Received: from atl4webmail15 ([10.30.71.172]) by atl4mhob09.myregisteredsite.com (8.14.4/8.14.4) with ESMTP id rAQJMfhB014565 for ; Tue, 26 Nov 2013 14:22:41 -0500 Received: from 76.169.86.67 (torno@sydefxink.com [76.169.86.67]) by atl4webmail15 (Netsol 11.2.30) with WEBMAIL id 31631; Tue, 26 Nov 2013 19:22:41 +0000 From: "David Torno" To: "After Effects Mail List" Importance: Normal Sensitivity: Normal Message-ID: X-Mailer: Network Solutions Webmail, Build 11.2.30 X-Originating-IP: [76.169.86.67] X-Forwarded-For: [(null)] X-Authenticated-UID: torno@sydefxink.com Date: Tue, 26 Nov 2013 19:22:41 +0000 Subject: Re: [AE] Your Creative Cloud subscription needs attention MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I believe I have finally fixed my payment update issue. I found a round-a= -bout way to access the payment options. I posted the solution that seeme= d to work for me in the forum. I think the Adobe site needs a new descrip= tor update as to where payment options are. http://forums.adobe.com/message/5877001#5877001 -- David Torno Visual Effects Artist and Supervisor http://www.ghosttownmedia.com david@ghosttownmedia.com O: 213.739.2290 C: 818.391.6060 ------------------------------------------------ http://www.sydefxink.com (main portfolio) http://aeioweyou.blogspot.com (vfx tutorials and AE scripts blog) http://mactex.blogspot.com (free textures blog) -----Original Message----- From: Mr. Eric D. Kirk [mailto:kirkproductions@gmail.com] Sent: Tuesday, November 26, 2013 07:58 AM To: 'After Effects Mail List' Subject: Re: [AE] Your Creative Cloud subscription needs attention Well, that worked. Back in business. Actually, the live chat worked. Thanks Todd. On Mon, Nov 25, 2013 at 10:59 AM, Todd Kopriva wrote:= > Then please contact Customer Support: > > http://www.adobe.com/support/contact > > > > > > *From:* After Effects Mail List [mailto:AE-List@media-motion.tv] *On > Behalf Of *Mr. Eric D. Kirk > > > > I've never been able to get in to my Adobe account since this all went > down. > > > -- *Eric D. Kirk | **Kirk Productions* *The Night Visitor | VFX* *443.206.1347www.kirkproductions.com kirkproductions@gmail.com * *IMDB: http://www.imdb.com/name/nm3351363/ *