Return-Path: Received: from mail-ob0-f174.google.com ([209.85.214.174] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5321409 for AE-List@media-motion.tv; Wed, 18 Dec 2013 20:01:00 +0100 Received: by mail-ob0-f174.google.com with SMTP id wn1so77736obc.5 for ; Wed, 18 Dec 2013 11:03:55 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:sender:in-reply-to:references:from:date:message-id :subject:to:content-type:content-transfer-encoding; bh=y4fiwwpctV+xE9ipT5cBa3r7AVmaScsg3XRdF+0eQnc=; b=tskvje4fEUDRTR416X+J3IqvDE87Y2sjmQ1iOE/DjkvJ/eEURGwW4mw6O3BYM3KyT7 ljBhFTKupU2es50I6ZWYnST5hEaGo+eOJ2pnBL8LKKChxjJcEvGDZnaHL5sGoB8zUmec 8tSN4btZokGMg4kugfxwKhHlV7lVDvgj+3h6TN3VmGA4W9D2dTSQcTaXSh5FmCO5p1IU uZWWO+kG27FWUVvZprj6BfeYwwDsJXE+SCygs7de4k2Ggs1uY1wEaIbfSejSgwpzs9pY LmfAayYLzEigN3CYj5OVKHOF8ox6kiEXTxEreYN8QP8FWQ+be08KDMYoCmGVoWmRbF/V yqcw== X-Received: by 10.60.16.230 with SMTP id j6mr12218869oed.47.1387393435380; Wed, 18 Dec 2013 11:03:55 -0800 (PST) MIME-Version: 1.0 Sender: jimkanter@gmail.com Received: by 10.76.141.225 with HTTP; Wed, 18 Dec 2013 11:03:35 -0800 (PST) In-Reply-To: References: From: Jim Kanter Date: Wed, 18 Dec 2013 14:03:35 -0500 X-Google-Sender-Auth: LyF9s5wUGdcabtCReOgDqg4zH04 Message-ID: Subject: Re: [AE] [OT] A quick rant about Adobe To: After Effects Mail List Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Have you contacted Toolfarm with your concerns? I have found them to be quick and extremely responsive to customers. Keep in mind that the customer bases for Red Giant and Video CoPilot are a fraction of Adobe's. Jim > On Wednesday, December 18, 2013, adam mercado wrote: >> >> More proof to me that Adobe doesnt REALLY care about its customers? >> >> When software publishers like Red Giant and VideoCopilot can turn around >> serial numbers and download links for new purchases, why on earth can Ad= obe >> not respond in a similar manner. I paid for upgrades through Toolfarm 42 >> hours ago and I still haven t heard a whisper from Adobe. Utterly >> ridiculous. Just too damn big for their britches. >> >> Adam Mercado >> Influxx Media Production >> Fullerton, CA >> >> Moving Images. For Business >> 714=B0928=B09896 >> http://www.influxx.com >> http://www.twitter.com/influxx >> http://www.linkedin.com/in/influxx >> http://influxx.tumblr.com/archive >> http://www.flickr.com/photos/influxx >> >> >> >> >> > > > -- > VFX & Motion Graphic artist > NEW - teddygage.com > >