Return-Path: Received: from st11p01mm-asmtp005.mac.com ([17.172.204.240] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5324052 for AE-List@media-motion.tv; Thu, 19 Dec 2013 20:19:37 +0100 Received: from st11p01mm-spool002.mac.com ([17.172.204.247]) by st11p01mm-asmtp005.mac.com (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013)) with ESMTP id <0MY200M5JJ5N80B0@st11p01mm-asmtp005.mac.com> for AE-List@media-motion.tv; Thu, 19 Dec 2013 19:22:36 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.11.87,1.0.14,0.0.0000 definitions=2013-12-19_07:2013-12-19,2013-12-19,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=0 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1308280000 definitions=main-1312190126 MIME-version: 1.0 Content-type: multipart/alternative; boundary="Boundary_(ID_bujrmXVrjpslqRaXBg7Qag)" Received: from localhost ([17.172.204.222]) by st11p01mm-spool002.mac.com (Oracle Communications Messaging Server 7u4-27.01(7.0.4.27.0) 64bit (built Aug 30 2012)) with ESMTP id <0MY20006JJ5N2B40@st11p01mm-spool002.mac.com> for AE-List@media-motion.tv; Thu, 19 Dec 2013 19:22:35 +0000 (GMT) To: After Effects Mail List From: Warren Heaton Subject: Re: [AE] New Media encoder update? WOW Date: Thu, 19 Dec 2013 19:22:35 +0000 (GMT) X-Mailer: iCloud MailClient1U43 MailServer1U25.15099 X-Originating-IP: [99.127.114.254] Message-id: <3bb8eb1d-d70f-4fa9-b2b6-cad20abefe0c@me.com> In-reply-to: --Boundary_(ID_bujrmXVrjpslqRaXBg7Qag) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: quoted-printable I experienced what sounds like the same issue on my iMac running 10.7.5.=0A= =0ACreative Cloud Desktop showed the application as "up-to-date" when it w= as actually out-of-date. =A0Reinstalling just Creative Cloud Desktop did n= ot change the result;=A0however, uninstalling each out-of-date application= using the corresponding "Uninstall" and then reinstalling the application= through Creative Cloud Desktop worked.=0A=0ASo, it seems that each out-of= -date=A0application=A0had to be removed=A0before=A0Creative Cloud Desktop = would even notice the true up-to-date version.=0A=0AOn my MacBook Pro runn= ing 10.8.something and on my Bootcamp volumes (Windows 7 Pro 64-bit), appl= ications updated as expected via Creative Cloud Desktop.=0A=0A=0A=0A-Warre= n=0A=0A=0A=0A=0ASent from iCloud=0A=0AOn Dec 18, 2013, at 07:26 PM, David = Baud wrote:=0A=0AThanks Rob. I just tried Todd's su= ggestion uninstalling and re-installing Creative Cloud desktop: it still t= ells me that AE is up to date when it is not=85 I am now going to try your= solution.=0A=0ADavid Baud=0AK O S M O S =A0 =A0 P R O D U C T i O N S=0Ad= avid@kosmos-productions.com=0Awww.kosmos-productions.com=0A=0AOn Dec 18, 2= 013, at 20:15 , Rob Birnholz wrote:=0A=0AUni= nstalling AE actually leaves all your non-native plugins and scripts in pl= ace, even your preferences (if you so choose). Just went through this a fe= w days ago to get to the latest version of 12.2. Was surprisingly painless= (whew) and didn't take nearly as long as I feared (minutes, not hours ).=0A= =0A= --Boundary_(ID_bujrmXVrjpslqRaXBg7Qag) Content-type: multipart/related; boundary="Boundary_(ID_SIt0RVb6NgcX+by21OVSug)"; type="text/html" --Boundary_(ID_SIt0RVb6NgcX+by21OVSug) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: quoted-printable

I experienced what sounds like the same issue on my iMac running 10.7= .5.

Creative Cloud Desktop showed the application= as "up-to-date" when it was actually out-of-date. Reinstalling just= Creative Cloud Desktop did not change the result; however, uninstalling each out-of-date application using t= he corresponding "Uninstall" and then reinstalling the application through= Creative Cloud Desktop worked.

So, it se= ems that each out-of-date application had to be removed before Creative Cloud Desktop would even notice the true up-to-d= ate version.

On my MacBook Pro running 10= .8.something and on my Bootcamp volumes (Windows 7 Pro 64-bit), applicatio= ns updated as expected via Creative Cloud Desktop.

-Warren

<= br>

Sent from iCloud=

On Dec 18, 2013, at 07:26 PM, David Baud <david.ba= ud@gmail.com> wrote:

Thanks Rob. I just tried Todd's suggestion uninstalling and re-installi= ng Creative Cloud desktop: it still tells me that AE is up to date when it= is not=85 I am now going to try your solution.

David Baud
K O S M O S P R O= D U C T i O N S
= david@kosmos-productions.com
www.kosmos-productions.com=

On Dec 1= 8, 2013, at 20:15 , Rob Birnholz <absolutemot= ion@birnholz.com> wrote:

Uninstalling AE actually leaves all your non-= native plugins and scripts in place, even your preferences (if you so choo= se). Just went through this a few days ago to get to the latest version of= 12.2. Was surprisingly painless (whew) and didn't take nearly as long as = I feared (minutes, not hours ).

= --Boundary_(ID_SIt0RVb6NgcX+by21OVSug)-- --Boundary_(ID_bujrmXVrjpslqRaXBg7Qag)--