Return-Path: Received: from st11p01mm-asmtp001.mac.com ([17.172.204.239] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5414159 for AE-List@media-motion.tv; Sat, 22 Mar 2014 16:10:31 +0100 MIME-version: 1.0 Content-type: multipart/alternative; boundary="Boundary_(ID_BVKGPIUzB3CHgah5isX8OA)" Received: from [192.168.0.107] (99-127-114-254.lightspeed.irvnca.sbcglobal.net [99.127.114.254]) by st11p01mm-asmtp001.mac.com (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013)) with ESMTPSA id <0N2U00KA1FJ97O60@st11p01mm-asmtp001.mac.com> for AE-List@media-motion.tv; Sat, 22 Mar 2014 15:11:35 +0000 (GMT) From: Warren Heaton Message-id: Subject: Re: [AE] Adobe Premier Importing Problem Date: Sat, 22 Mar 2014 08:11:33 -0700 References: To: After Effects Mail List In-reply-to: X-Mailer: Apple Mail (2.1510) x-icloud-spam-score: 34444444 f=me.com;e=me.com;is=no;ir=yes;pp=ham;spf=n/a;dkim=n/a;dmarc=n/a;wl=n/a;pwl=n/a;clxs=n/a;clxl=n/a X-MANTSH: 1TEIXWV4bG1oaGkdHB0lGUkdDRl5PWBoaHxEKTEMXGx0EGx0YBBIZBBsSEBseGh8 aEQpYTRdLEQptfhcaEQpMWRcbGhsbEQpZSRcRClleF2hjeREKQ04XSxsZGmJCHx1SH3JpGXhzB xhnGx8bG3AeEQpYXBcZBBoEHQdNSx0SSEkcTAUbHQQbHRgEEhkEGxIQGx4aHxsRCl5ZF2FzGlB pEQpMRhdia2sRCkNaFxMTBBsYHQQbGx4EGB8eEQpCRhdjGHxpeHhZSHpbAREKQkUXYVJLG34bW Fxce2wRCkJOF2xwYHlAHWJSaRpiEQpCTBd6R1NfX2Fma1l7EhEKQmwXYUdZXG1fBV9EG1IRCkJ AF2BTGE5MXmEdH0UZEQpCWBdpYUNuZ1teeV5EchEKcGcXbm95bl5nelN4GHwRCnBoF2VGWE5Ee lhnW0xzEQpwaBduf09jH1l4XHtzGREKcGgXa118W0FQE2VQZnsRCnBoF29dGW9vXUJwawEYEQp waBdoXn0eGH1wX19aTxEKcH8XYXJLbhlob2xpUxoRCnBfF21/XH9lTG1kX0RbEQpwfxdsHUxoe EN9T14cSREKcF8XYH5vbERYbRpzThIRCnBsF2dyf2RrfnJdSRhYEQpwTBduZElcHmFnE0hvbxE = X-CLX-Spam: false X-CLX-Score: 1011 X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.11.87,1.0.14,0.0.0000 definitions=2014-03-22_01:2014-03-21,2014-03-22,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=0 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1402240000 definitions=main-1403220082 --Boundary_(ID_BVKGPIUzB3CHgah5isX8OA) Content-type: text/plain; CHARSET=US-ASCII Content-transfer-encoding: 7BIT Some troubleshooting suggestions: How do the clips appear in the Premiere Pro Media Browser? (As expected? With an error? Locked on a still image?) Have you tried reinstalling Premiere Pro? Have you tried transcoding one clip to alternative settings (in AE, Prelude or Adobe Media Encoder) that are good for editing (switch formats, change codecs, etc.) and tested that in Premiere Pro? -Warren On Mar 22, 2014, at 7:45 AM, "Mr. Eric D. Kirk" wrote: > Hello, > > Not sure why but in the past couple days, Adobe Premier Pro suddenly started having import problems, the error being "importer reported a generic error". It's not all files either but while importing a series of files, all of the same format and used previously, it will import a portion and then randomly leave others with that error. All of the files play and open fine outside as well as in AE. It's definitely not a format issue. > > Coincidentally, when they do import right, it's hit and miss on whether the video shows in the preview screen. So, it might show but then it won't play, just locked on a still image. > > In short, Premiere Pro is horrendous at the moment serving me no purpose. > > Ideas? > > Thanks, > > Eric > > -- > Eric D. Kirk | Kirk Productions > Hidden in the Woods | VFX > The Night Visitor | VFX > 443.206.1347 > www.kirkproductions.com > kirkproductions@gmail.com > IMDB: http://www.imdb.com/name/nm3351363/ > --Boundary_(ID_BVKGPIUzB3CHgah5isX8OA) Content-type: text/html; CHARSET=US-ASCII Content-transfer-encoding: quoted-printable Some = troubleshooting suggestions:

How do the clips appear = in the Premiere Pro Media Browser?  (As expected?  With an = error?  Locked on a still image?)

Have you = tried reinstalling Premiere Pro?

Have you tried = transcoding one clip to alternative settings (in AE, Prelude or Adobe = Media Encoder) that are good for editing (switch formats, change codecs, = etc.) and tested that in Premiere = Pro?



-Warren
<= div>




=

On Mar 22, 2014, at 7:45 AM, "Mr. Eric D. Kirk" = <kirkproductions@gmail.com>= ; wrote:

Hello,

Not sure why = but in the past couple days, Adobe Premier Pro suddenly started having = import problems, the error being "importer reported a generic error". =  It's not all files either but while importing a series of files, = all of the same format and used previously, it will import a portion and = then randomly leave others with that error.  All of the files play = and open fine outside as well as in AE.  It's definitely not a = format issue.

Coincidentally, when they do import right, it's hit = and miss on whether the video shows in the preview screen.  So, it = might show but then it won't play, just locked on a still = image.

In short, Premiere Pro is horrendous at the moment = serving me no = purpose.

Ideas?

Thanks,<= /div>

Eric

--
Eric D. Kirk | Kirk = Productions
Hidden in the Woods | = VFX
The Night Visitor | = VFX
443.206.1347
 

= --Boundary_(ID_BVKGPIUzB3CHgah5isX8OA)--