I start by clearing cache and resetting preferences.  Many times that will do the trick for something funky going on.

 

Jeanette

---

From: Mr. Eric D. Kirk <kirkproductions@gmail.com>
To: After Effects Mail List <AE-List@media-motion.tv>
Sent: Saturday, March 22, 2014 7:45 AM
Subject: [AE] Adobe Premier Importing Problem

Hello,

Not sure why but in the past couple days, Adobe Premier Pro suddenly started having import problems, the error being "importer reported a generic error".  It's not all files either but while importing a series of files, all of the same format and used previously, it will import a portion and then randomly leave others with that error.  All of the files play and open fine outside as well as in AE.  It's definitely not a format issue.

Coincidentally, when they do import right, it's hit and miss on whether the video shows in the preview screen.  So, it might show but then it won't play, just locked on a still image.

In short, Premiere Pro is horrendous at the moment serving me no purpose.

Ideas?

Thanks,

Eric

--

Eric D. Kirk | Kirk Productions

Hidden in the Woods | VFX

The Night Visitor | VFX

443.206.1347

www.kirkproductions.com
kirkproductions@gmail.com

IMDB:  http://www.imdb.com/name/nm3351363/