Return-Path: Received: from smtp186.dfw.emailsrvr.com ([67.192.241.186] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5431299 for AE-List@media-motion.tv; Sat, 12 Apr 2014 07:25:54 +0200 Received: from localhost (localhost.localdomain [127.0.0.1]) by smtp8.relay.dfw1a.emailsrvr.com (SMTP Server) with ESMTP id B407192D3 for ; Sat, 12 Apr 2014 01:27:37 -0400 (EDT) X-Virus-Scanned: OK Received: by smtp8.relay.dfw1a.emailsrvr.com (Authenticated sender: elaine-AT-motion.tv) with ESMTPSA id 3F69A92CE for ; Sat, 12 Apr 2014 01:27:36 -0400 (EDT) Content-Type: multipart/alternative; boundary="Apple-Mail=_436A3E10-1E9F-4F26-8AF3-8C531BD11827" Subject: Re: [AE] Made the Leap to CC - Problems Mime-Version: 1.0 (Mac OS X Mail 7.2 \(1874\)) From: Elaine Montoya In-Reply-To: Date: Fri, 11 Apr 2014 23:27:35 -0600 X-Mao-Original-Outgoing-Id: 418973255.039929-92d03ceaa3c71011da28751c2eda59d3 Message-Id: <36167A82-9C5A-41A9-A2B3-84FB6F4AFF72@motion.tv> References: To: After Effects Mail List X-Mailer: Apple Mail (2.1874) --Apple-Mail=_436A3E10-1E9F-4F26-8AF3-8C531BD11827 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=windows-1252 Clean install is probably your best option 1. uninstall CC=20 Mac: =95 Open Finder and go to /Applications/Utilities/Adobe = Installers =95 Double-click an Adobe product to remove =95 Follow on-screen instructions=09 Windows =95 Open the Windows Control Panel > Programs and Features =95 Choose an app and click Uninstall/Change =95 Follow the on-screen instructions 2. reinstall CC download the CC Desktop App and install apps you need from = there. 3. install each plugin as if they were new (make sure they=92re all CC = compatible). I think you=92re asking for trouble if you try to reinstall = your plugins by moving folders.=20 good luck! elaine =20 .................. motion.tv On Apr 11, 2014, at 3:10 PM, Mr. Eric D. Kirk = wrote: > Hello, >=20 > Starting a new thread on this now after having made the jump, I'm = having some issues I need to resolve. First, as I expected, the plugins = and everything did not go too smoothly. I've got every plug in under = the sun, Red Giant, VideoCopilot, Foundry Cam Tracker, etc. So copying = a couple folders doesn't really do the trick. They all have oddball = locations. >=20 > I attempted to copy most and was successful on a lot. Then I ended up = with hundreds of duplicates and I think basically I need to now = reinstall CC. >=20 > I can't find where to find the install file to do that and when I went = to the CC page, download, it brings up the interface which says of = course, it's already up to date. >=20 > How do I reinstall CC again and is there a way to do it without = downloading it again? >=20 > What a mess. >=20 > Thanks, >=20 > Eric >=20 > --=20 > Eric D. Kirk | Kirk Productions > Hidden in the Woods | VFX > The Night Visitor | VFX > 443.206.1347 > www.kirkproductions.com > kirkproductions@gmail.com > IMDB: http://www.imdb.com/name/nm3351363/ > =20 --Apple-Mail=_436A3E10-1E9F-4F26-8AF3-8C531BD11827 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=windows-1252 Clean install is probably your = best option
1. uninstall CC 
= Mac:
=95 Open Finder and go to = /Applications/Utilities/Adobe Installers
=95 = Double-click an Adobe product to remove
=95 = Follow on-screen instructions
= Windows
=95 Open the Windows Control = Panel > Programs and Features
=95 = Choose an app and click Uninstall/Change
=95 = Follow the on-screen instructions
2. reinstall = CC
= download the CC Desktop App and install apps you need from = there.
3. install each plugin as if they were new (make sure = they=92re all CC compatible). I think you=92re asking for trouble if you = try to reinstall your plugins by moving = folders. 

good luck!

elaine  
..................
motion.tv

On Apr 11, 2014, at 3:10 PM, Mr. Eric D. Kirk <kirkproductions@gmail.com>= ; wrote:

Hello,

Starting a new = thread on this now after having made the jump, I'm having some issues I = need to resolve.  First, as I expected, the plugins and everything = did not go too smoothly.  I've got every plug in under the sun, Red = Giant, VideoCopilot, Foundry Cam Tracker, etc.  So copying a couple = folders doesn't really do the trick.  They all have oddball = locations.

I attempted to copy most and was successful on a = lot.  Then I ended up with hundreds of duplicates and I think = basically I need to now reinstall CC.

I can't = find where to find the install file to do that and when I went to the CC = page, download, it brings up the interface which says of course, it's = already up to date.

How do I reinstall CC again and is there a way to do = it without downloading it again?

What a = mess.

Thanks,

Eric
=

--
Eric D. Kirk = | Kirk Productions
Hidden in the Woods | = VFX
The Night Visitor | = VFX
443.206.1347
 

= --Apple-Mail=_436A3E10-1E9F-4F26-8AF3-8C531BD11827--