From: Todd Kopriva <kopriva@adobe.com>
To: After Effects Mail List <AE-List@media-motion.tv>
Subject: =?Windows-1252?Q?RE:_[AE]_Adobe_Updater_Error=85._Virus=3F!=3F?=
Thread-Topic: =?Windows-1252?Q?[AE]_Adobe_Updater_Error=85._Virus=3F!=3F?=
Thread-Index: AQHPXjTobTI7bgUasEmGVH4OH9vxxpsdwCTw
Date: Tue, 22 Apr 2014 15:22:51 +0000
Message-ID: <d7626838aac14492a05c0a14ce550488@BL2PR02MB305.namprd02.prod.outlook.com>
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In-Reply-To: <list-5450075@media-motion.tv>
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The LogTransport processes are the processes by which information is sent b=
ack to Adobe when you opt in to the Product Improvement Program.

The Premiere Pro installer thinks (incorrectly) that it can't update Premie=
re Pro unless that process is quit.=20

I'm not sure why the process wouldn't be appearing in the Activity Monitor.=
 However, if that is the case, the best way to make sure that that process =
is stopped would be to restart the computer (and not start any Adobe applic=
ations before performing the update).

> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf =
Of
> Michele L Yamazaki
> Sent: Tuesday, April 22, 2014 7:11 AM
> To: After Effects Mail List
> Subject: [AE] Adobe Updater Error=85. Virus?!?
>=20
> Hi Everyone,
>=20
> I have a quick non-AE specific question that I hope someone can help with=
.
>=20
> I set my Adobe CC Updater to update everything last night. I keep everyth=
ing
> updated regularly so this was just the most current update. I'm on Mac OS=
 X
> 10.8.5.
>=20
> I have an error that says "Premiere Pro CC Update: Please close the follo=
wing
> applications to continue: LogTransport2" with a "Cancel" and "Retry" butt=
on.
>=20
> I've seen this with other items and I go to Activity Monitor, quit or for=
ce quit
> the item, and retry and all is well. The problem is that LogTransport2 is=
 not in
> my Activity Monitor.
>=20
> So I Google "LogTransport2" and it says it's put out by Adobe and possibl=
y
> related to Acrobat, which I don't have open. On Windows, the words "virus=
"
> and "trojan horse" keep popping up in association with LogTransport2.exe =
or
> LogTransport2.dll.  I can't seem to locate this LogTransport2 file on my
> computer, even with hidden files showing. I'm running Norton iAntivirus,
> which seems to have been updated last May, 2013.
>=20
> Has anyone run into this? I hope this is not a virus but a strange error.
>=20
> Thanks!
> Michele Yamazaki
> Toolfarm.com
>=20
>=20
>=20
> +---End of message---+
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