| ||||||||||
| The LogTransport processes are the processes by which information is sent back to Adobe when you opt in to the Product Improvement Program. The Premiere Pro installer thinks (incorrectly) that it can't update Premiere Pro unless that process is quit. I'm not sure why the process wouldn't be appearing in the Activity Monitor. However, if that is the case, the best way to make sure that that process is stopped would be to restart the computer (and not start any Adobe applications before performing the update). > -----Original Message----- > From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of > Michele L Yamazaki > Sent: Tuesday, April 22, 2014 7:11 AM > To: After Effects Mail List > Subject: [AE] Adobe Updater Error…. Virus?!? > > Hi Everyone, > > I have a quick non-AE specific question that I hope someone can help with. > > I set my Adobe CC Updater to update everything last night. I keep everything > updated regularly so this was just the most current update. I'm on Mac OS X > 10.8.5. > > I have an error that says "Premiere Pro CC Update: Please close the following > applications to continue: LogTransport2" with a "Cancel" and "Retry" button. > > I've seen this with other items and I go to Activity Monitor, quit or force quit > the item, and retry and all is well. The problem is that LogTransport2 is not in > my Activity Monitor. > > So I Google "LogTransport2" and it says it's put out by Adobe and possibly > related to Acrobat, which I don't have open. On Windows, the words "virus" > and "trojan horse" keep popping up in association with LogTransport2.exe or > LogTransport2.dll. I can't seem to locate this LogTransport2 file on my > computer, even with hidden files showing. I'm running Norton iAntivirus, > which seems to have been updated last May, 2013. > > Has anyone run into this? I hope this is not a virus but a strange error. > > Thanks! > Michele Yamazaki > Toolfarm.com > > > > +---End of message---+ > To unsubscribe send any message to <ae-list-off@media-motion.tv> |
