Return-Path: Received: from bosmailout08.eigbox.net ([66.96.189.8] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5474180 for ae-list@media-motion.tv; Thu, 15 May 2014 20:26:52 +0200 Received: from bosmailscan10.eigbox.net ([10.20.15.10]) by bosmailout08.eigbox.net with esmtp (Exim) id 1Wl0Mm-0005rN-7i for ae-list@media-motion.tv; Thu, 15 May 2014 14:26:52 -0400 Received: from [10.115.3.33] (helo=bosimpout03.eigbox.net) by bosmailscan10.eigbox.net with esmtp (Exim) id 1Wl0Mm-0001wF-3j for ae-list@media-motion.tv; Thu, 15 May 2014 14:26:52 -0400 Received: from bosauthsmtp01.yourhostingaccount.com ([10.20.18.1]) by bosimpout03.eigbox.net with NO UCE id 2JSr1o00a01P9Sa01JSr0p; Thu, 15 May 2014 14:26:51 -0400 X-Authority-Analysis: v=2.0 cv=eMORfQV1 c=1 sm=1 a=JTdkPs/fbERVFt2BFeVs2w==:17 a=fc00TriMUCcA:10 a=8Ym8UJXu-y0A:10 a=TRGZEfB8wq4A:10 a=CT0u5MniAAAA:8 a=RqOAJGx8AAAA:8 a=pGLkceISAAAA:8 a=MGNcEazoAAAA:8 a=JqEG_dyiAAAA:8 a=BMAJYPNQHYcvRv2A2TMA:9 a=pILNOxqGKmIA:10 a=_ZcFjiH73_8A:10 a=MSl-tDqOz04A:10 a=17vXLnwTynlHSxeFxnUA:9 a=_W_S_7VecoQA:10 a=tXsnliwV7b4A:10 a=FLmnjis/JmE4jomwi6pJ+A==:117 X-EN-OrigOutIP: 10.20.18.1 X-EN-IMPSID: 2JSr1o00a01P9Sa01JSr0p Received: from [50.8.136.203] (port=64109 helo=stephanies-mini.local.tld) by bosauthsmtp01.eigbox.net with esmtpa (Exim) id 1Wl0Mk-0003Ff-9n for AE-List@media-motion.tv; Thu, 15 May 2014 14:26:51 -0400 From: Rick Gerard Content-Type: multipart/alternative; boundary="Apple-Mail=_35BE2FA7-E624-4575-9385-22AD6AA0587D" Message-Id: Mime-Version: 1.0 (Mac OS X Mail 7.2 \(1874\)) Subject: Re: [AE] CC servers down? Date: Thu, 15 May 2014 11:26:42 -0700 References: To: After Effects Mail List In-Reply-To: X-Mailer: Apple Mail (2.1874) X-EN-UserInfo: c662172581359b31880c5d4c8e0aae06:931c98230c6409dcc37fa7e93b490c27 X-EN-AuthUser: rg@hottek.net Sender: Rick Gerard X-EN-OrigIP: 50.8.136.203 X-EN-OrigHost: unknown --Apple-Mail=_35BE2FA7-E624-4575-9385-22AD6AA0587D Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=windows-1252 If you are not connected to the internet or activating software on a new = computer or trying to access files stored on the cloud, CC works just = fine. I=92ve been editing all day. As far as I can tell, the only thing = broken is access to files I=92ve stored on the cloud. I also have these = files stored on dropbox so I can still share them with clients.=20 Behance is also undergoing maintenance at this hour. I don=92t know if = it is tied to the Adobe Server. You can still access the site and find = your stuff with a search, but you can=92t add any content. On May 15, 2014, at 10:29 AM, Todd Kopriva wrote: > The offline grace period is very long to accommodate folks whose = internet goes down, et cetera. This same grace period makes it so that = the sign-in service going down on our side shouldn't prevent anyone from = using their applications. > =20 > =20 > From: After Effects Mail List [mailto:AE-List@media-motion.tv] On = Behalf Of Teddy Gage > Sent: Thursday, May 15, 2014 10:23 AM > To: After Effects Mail List > Subject: Re: [AE] CC servers down? > =20 > This brings up a good question I think, what is the policy in case of = events like this? What if someone is on a critical deadline and the = servers can't be verified? Will users ever be locked out because of = server downtime? Or is there any kind of temporary universal CC unlock = in case of events like this? Say, if the outage lasted several days or = someone's account hadn't been verified in time before the downtime.=20 > =20 > Has anyone not been able to use AE because of this? > =20 >=20 > On Thu, May 15, 2014 at 12:46 PM, Todd Kopriva = wrote: > Use the links that Jim provided for updates on this outage. >=20 >=20 > On 15/05/2014 07:03, "Jim Feeley" wrote: >=20 > >I haven=B9t tried to log onto CC this morning but last night, there = was a > >problem with CC. > > > >Status updates are here, though there hasn=B9t been an update since = last > >night: > >https://status.creativecloud.com > > > >More recent info from Adobe, saying they=B9re still working on it, = here: > >https://twitter.com/AdobeCare >=20 >=20 > +---End of message---+ > To unsubscribe send any message to >=20 >=20 > =20 > -- > _____________________________ > VFX & Motion Graphic Artist > teddygage dot com --Apple-Mail=_35BE2FA7-E624-4575-9385-22AD6AA0587D Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=windows-1252 If you are not connected to the = internet or activating software on a new computer or trying to access = files stored on the cloud, CC works just fine. I=92ve been editing all = day. As far as I can tell, the only thing broken is access to files I=92ve= stored on the cloud. I also have these files stored on dropbox so I can = still share them with clients. 

Behance is also = undergoing maintenance at this hour. I don=92t know if it is tied to the = Adobe Server. You can still access the site and find your stuff with a = search, but you can=92t add any = content.



On May = 15, 2014, at 10:29 AM, Todd Kopriva <kopriva@adobe.com> = wrote:

The offline grace period is very long to accommodate = folks whose internet goes down, et cetera. This same grace period makes = it so that the sign-in service going down on our side shouldn't prevent = anyone from using their applications.
 
 
From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Teddy = Gage
Sent: Thursday, May 15, 2014 = 10:23 AM
To: After Effects Mail = List
Subject: Re: [AE] CC servers = down?
 
This = brings up a good question I think, what is the policy in case of events = like this? What if someone is on a critical deadline and the servers = can't be verified? Will users ever be locked out because of server = downtime? Or is there any kind of temporary universal CC unlock in case = of events like this? Say, if the outage lasted several days or someone's = account hadn't been verified in time before the = downtime. 
 
Has = anyone not been able to use AE because of = this?

 

On = Thu, May 15, 2014 at 12:46 PM, Todd Kopriva <kopriva@adobe.com> = wrote:
Use the links = that Jim provided for updates on this outage.



On 15/05/2014 07:03, = "Jim Feeley" <jfeeley@gmail.com> = wrote:

>I haven=B9t tried to log onto CC this morning but last = night, there was a
>problem with CC.
>
>Status updates = are here, though there hasn=B9t been an update since = last
>night:
>https://status.creativecloud.com
>
>More = recent info from Adobe, saying they=B9re still working on it, = here:
>https://twitter.com/AdobeCare

=
+---End of message---+
To = unsubscribe send any message to <ae-list-off@media-motion.tv>


 
--
_____________________________
VFX & Motion Graphic Artist
teddygage dot = com
= --Apple-Mail=_35BE2FA7-E624-4575-9385-22AD6AA0587D--