Return-Path: Received: from nk11p00mm-asmtp004.mac.com ([17.158.161.3] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5474189 for AE-List@media-motion.tv; Thu, 15 May 2014 20:35:08 +0200 MIME-version: 1.0 Content-type: multipart/alternative; boundary="Boundary_(ID_G5SYpzTjc+enG/gtOhBgzw)" Received: from [192.168.1.68] (99-152-153-100.lightspeed.dllstx.sbcglobal.net [99.152.153.100]) by nk11p00mm-asmtp004.mac.com (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013)) with ESMTPSA id <0N5M0020POYH6970@nk11p00mm-asmtp004.mac.com> for AE-List@media-motion.tv; Thu, 15 May 2014 18:35:07 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.11.96,1.0.14,0.0.0000 definitions=2014-05-15_03:2014-05-15,2014-05-15,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=2 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1402240000 definitions=main-1405150247 From: Jim Curtis Message-id: <651F219D-1F9E-4D0A-A22D-03CB89C23AE1@me.com> Subject: Re: [AE] CC servers down? Date: Thu, 15 May 2014 13:35:04 -0500 References: To: After Effects Mail List In-reply-to: X-Mailer: Apple Mail (2.1510) --Boundary_(ID_G5SYpzTjc+enG/gtOhBgzw) Content-type: text/plain; charset=windows-1252 Content-transfer-encoding: quoted-printable Thank goodness for this list. My Ae was acting up yesterday, and I = almost did an uninstall to reinstall it today. On May 15, 2014, at 1:26 PM, Rick Gerard wrote: > If you are not connected to the internet or activating software on a = new computer or trying to access files stored on the cloud, CC works = just fine. I=92ve been editing all day. As far as I can tell, the only = thing broken is access to files I=92ve stored on the cloud. I also have = these files stored on dropbox so I can still share them with clients.=20 >=20 > Behance is also undergoing maintenance at this hour. I don=92t know if = it is tied to the Adobe Server. You can still access the site and find = your stuff with a search, but you can=92t add any content. >=20 >=20 >=20 > On May 15, 2014, at 10:29 AM, Todd Kopriva wrote: >=20 >> The offline grace period is very long to accommodate folks whose = internet goes down, et cetera. This same grace period makes it so that = the sign-in service going down on our side shouldn't prevent anyone from = using their applications. >> =20 >> =20 >> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On = Behalf Of Teddy Gage >> Sent: Thursday, May 15, 2014 10:23 AM >> To: After Effects Mail List >> Subject: Re: [AE] CC servers down? >> =20 >> This brings up a good question I think, what is the policy in case of = events like this? What if someone is on a critical deadline and the = servers can't be verified? Will users ever be locked out because of = server downtime? Or is there any kind of temporary universal CC unlock = in case of events like this? Say, if the outage lasted several days or = someone's account hadn't been verified in time before the downtime.=20 >> =20 >> Has anyone not been able to use AE because of this? >> =20 >>=20 >> On Thu, May 15, 2014 at 12:46 PM, Todd Kopriva = wrote: >> Use the links that Jim provided for updates on this outage. >>=20 >>=20 >> On 15/05/2014 07:03, "Jim Feeley" wrote: >>=20 >> >I haven=B9t tried to log onto CC this morning but last night, there = was a >> >problem with CC. >> > >> >Status updates are here, though there hasn=B9t been an update since = last >> >night: >> >https://status.creativecloud.com >> > >> >More recent info from Adobe, saying they=B9re still working on it, = here: >> >https://twitter.com/AdobeCare >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >>=20 >>=20 >> =20 >> -- >> _____________________________ >> VFX & Motion Graphic Artist >> teddygage dot com >=20 --Boundary_(ID_G5SYpzTjc+enG/gtOhBgzw) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: quoted-printable Thank goodness for this list. =  My Ae was acting up yesterday, and I almost did an uninstall to = reinstall it today.



On = May 15, 2014, at 1:26 PM, Rick Gerard <ae@mstrg.com> wrote:

If you are not connected to the internet or = activating software on a new computer or trying to access files stored = on the cloud, CC works just fine. I=92ve been editing all day. As far as = I can tell, the only thing broken is access to files I=92ve stored on = the cloud. I also have these files stored on dropbox so I can still = share them with clients. 

Behance is also = undergoing maintenance at this hour. I don=92t know if it is tied to the = Adobe Server. You can still access the site and find your stuff with a = search, but you can=92t add any = content.



On May = 15, 2014, at 10:29 AM, Todd Kopriva <kopriva@adobe.com> = wrote:

The offline grace period is very long to accommodate = folks whose internet goes down, et cetera. This same grace period makes = it so that the sign-in service going down on our side shouldn't prevent = anyone from using their applications.
 
 
From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Teddy = Gage
Sent: Thursday, May 15, 2014 = 10:23 AM
To: After Effects Mail = List
Subject: Re: [AE] CC servers = down?
 
This = brings up a good question I think, what is the policy in case of events = like this? What if someone is on a critical deadline and the servers = can't be verified? Will users ever be locked out because of server = downtime? Or is there any kind of temporary universal CC unlock in case = of events like this? Say, if the outage lasted several days or someone's = account hadn't been verified in time before the = downtime. 
 
Has = anyone not been able to use AE because of = this?

 

On = Thu, May 15, 2014 at 12:46 PM, Todd Kopriva <kopriva@adobe.com> = wrote:
Use the links = that Jim provided for updates on this outage.



On 15/05/2014 07:03, = "Jim Feeley" <jfeeley@gmail.com> = wrote:

>I haven=B9t tried to log onto CC this morning but last = night, there was a
>problem with CC.
>
>Status updates = are here, though there hasn=B9t been an update since = last
>night:
>https://status.creativecloud.com
>
>More = recent info from Adobe, saying they=B9re still working on it, = here:
>https://twitter.com/AdobeCare

=
+---End of message---+
To = unsubscribe send any message to <ae-list-off@media-motion.tv>


 
--
_____________________________
VFX & Motion Graphic Artist
teddygage dot = com

= --Boundary_(ID_G5SYpzTjc+enG/gtOhBgzw)--