From: "Todd Kopriva" <AE-List@media-motion.tv>
To: After Effects Mail List <AE-List@media-motion.tv>
Subject: RE: [AE] CC subscription price increase
Thread-Topic: [AE] CC subscription price increase
Thread-Index: AQHPdD0H31JZlA5DDkSQbjGNxHkqD5tJuPkw
Date: Tue, 20 May 2014 17:27:18 +0000
Message-ID: <b5427f924c4a4be9bfa0e8b01c658270@BY2PR02MB316.namprd02.prod.outlook.com>
References: <list-5480416@media-motion.tv>
In-Reply-To: <list-5480416@media-motion.tv>
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[*blush*]

> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-motion.tv]
> Sent: Tuesday, May 20, 2014 8:06 AM
> To: After Effects Mail List
> Subject: Re: [AE] CC subscription price increase
>=20
> I agree with Robert's statement about Todd. He's a gem. Adobe is fortunat=
e
> to have him! And so are we!
>=20
> elaine
> .............
> motion.tv
>=20
>=20
> On May 19, 2014, at 4:55 PM, Robert W. Walker
> <robertw@walkersound.com> wrote:
>=20
> > The voice of reason.
> >
> > It's all good as long as advocates such as Todd continue to have an
> > important say in how Adobe deploys its development resources. We
> > REALLY need this guy in his job. The scary part is that one or two
> > personnel changes could result in far less customer-friendly policies.
> > (See post-Jobs Apple Computer).
> >
> > But for now, I am okay with the financial arrangement we have with
> > Adobe.
> >
> > Robert W. Walker
> > Los Angeles
> >
> >> -------- Original Message --------
> >> Subject: Re: [AE] CC subscription price increase
> >> From: Todd Kopriva <kopriva@adobe.com>
> >> Date: Mon, May 19, 2014 5:48 pm
> >> To: "After Effects Mail List" <AE-List@media-motion.tv>
> >>
> >>
> >>> Does it mean
> >>> that Adobe gets to focus more on keeping existing users happy, or
> >>> does it mean that Adobe can sit back and get lazy because we keep
> >>> paying them even if they don't add anything we want?
> >>
> >> Our attitude is that we now have to work even harder to keep existing
> customers satisfied, because you can stop paying us at any moment (well,
> any month, that is). Under the old model, once we got your couple thousan=
d
> dollars for a suite, you didn't have such a recourse.
> >>
> >> As After Effects product owner (the person who prioritizes what we wor=
k
> on) for the past year, my focus has been on removing as many pain points =
as
> possible for existing users, since that is how we get you to keep paying =
us.
> This is in contrast to trying to come up with big flashy things that will=
 attract
> new users... which often don't help y'all, the existing users.
> >>
> >> As a _huge_ example in this area, consider that we have the majority o=
f
> our team doing nothing but work on performance improvements for a large
> fraction of this year.
> >>
> >> So, at least in After Effects land, the new model is better for you ex=
isting
> users.
> >>
> >> I'm not addressing matters of price here, since that is way out of my
> realm... except to say that we've noticed that the ability to get started=
 using
> the application(s) without a large initial expenditure does help a lot of=
 folks.
> >>
> >>
> >>
> >>
> >>
> >> +---End of message---+
> >> To unsubscribe send any message to <ae-list-off@media-motion.tv>
> >
> > +---End of message---+
> > To unsubscribe send any message to <ae-list-off@media-motion.tv>
>=20
>=20
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>