From: "Jim Curtis" Received: from nk11p00mm-asmtp002.mac.com ([17.158.161.1] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5521220 for AE-List@media-motion.tv; Tue, 08 Jul 2014 00:57:26 +0200 MIME-version: 1.0 Content-type: multipart/alternative; boundary="Boundary_(ID_EelgDUK00EH9Y9fmygVshQ)" Received: from [192.168.1.68] (99-152-153-100.lightspeed.dllstx.sbcglobal.net [99.152.153.100]) by nk11p00mm-asmtp002.mac.com (Oracle Communications Messaging Server 7u4-27.10(7.0.4.27.9) 64bit (built Jun 6 2014)) with ESMTPSA id <0N8D005A66FN0P20@nk11p00mm-asmtp002.mac.com> for AE-List@media-motion.tv; Mon, 07 Jul 2014 22:57:25 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.12.52,1.0.14,0.0.0000 definitions=2014-07-07_03:2014-07-07,2014-07-07,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=8 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1402240000 definitions=main-1407070260 Message-id: <78D934BB-CA2A-4F8F-81C8-9DAC59824691@me.com> Subject: Re: [AE] Adobe Scene 7 Date: Mon, 07 Jul 2014 17:57:23 -0500 References: To: After Effects Mail List In-reply-to: X-Mailer: Apple Mail (2.1510) --Boundary_(ID_EelgDUK00EH9Y9fmygVshQ) Content-type: text/plain; charset=windows-1252 Content-transfer-encoding: quoted-printable Hi Warren. Thanks a bunch for this information. Alas, I have one of these protective agency clients who won't let me = talk directly with their end client who is in charge of their web site. = I only get copy / pastes from her emails (hence the "960 x 540 in my = viewer" feedback). =20 I've offered to encode my videos to the specs they need for their site, = and that offer has fallen on deaf ears. =20 Most of my other clients are happy for me to take that voodoo black = magic of compression work off their shoulders. This end client has no = videos on their site, yet, so I can't download anything and match the = settings. That's my usual MO for clients who already have videos on = their site. The last time I got a copy / paste from this "web master," it went a lot = like this story from clientsfromhell.net: > I=92ve been editing short videos for a client and uploading them to = YouTube so that I don=92t have to burn a DVD for each iteration. After = finishing a near-final cut=85 >=20 > CLIENT: This is a disaster! The audio is echoing! >=20 > I double-check both the original and the uploaded version. Both are = fine. >=20 > ME: I=92m not sure why that could be. All the audio files are on one = channel with no duplicates. Let me re-render/upload and see if it was = just a simple computer glitch. >=20 > I send the new cut. >=20 > CLIENT: The audio keeps repeating! And it doesn=92t stop when I hit = pause! It just cuts the echo out. >=20 > ME: Wait a second, are you double-clicking? >=20 > CLIENT: What does that have to do with anything? >=20 > ME: I mean, are you double-clicking and opening up the page more than = once? That would cause it to =93echo.=94 >=20 > CLIENT: Forget it, I fixed the problem.=20 >=20 On Jul 7, 2014, at 5:28 PM, Warren Heaton = wrote: > Hi Jim: >=20 > I took a quick look at the Adobe Scene 7 user manual = (http://help.adobe.com/en_US/scene7/using/scene7_help.pdf). >=20 > =46rom what I read on page 212 to 213 under Supported video file types = for encoding, it looks like any of the Vimeo HD 1080 presets in Adobe = Media Encoder would be fine (same settings one would use for Vimeo or = YouTube). >=20 > I also took a look at the media portal user manual = (http://help.adobe.com/en_US/scene7/mediaportal/scene7_mediaportal_help.pd= f). There doesn't seem to be anything specific about viewing video = content. >=20 > As best I could tell, Studio 7 encodes the footage that you give it to = various settings for various devices. There's a good chance that you're = client is only viewing the 960x540 result. As such, it's less about the = footage that you're giving them and more about how it's getting encoded = in Scene 7. >=20 > Hmm=85 I'm wondering how one would best put this to their client. = "Please check the encode settings being used in Scene 7 and make sure = that they are in keeping with what you are expecting." (Maybe?) >=20 >=20 >=20 > -Warren >=20 >=20 >=20 >=20 >=20 >=20 > On Jul 7, 2014, at 8:39 AM, Jim Curtis = wrote: >=20 >> I'm not familiar with this software, and a client told me they're = using it to get my content on their site. >>=20 >> They claim they "need" a 1080 movie, after I've done the whole = project (12 videos) at 720. I've up-rezzed it and sent it on, and then = their person came back and said it was the wrong size=85 that her = "viewer" is 960 x 540. There's enough information there to tell me that = she doesn't know what she's doing. >>=20 >> But, when it comes to Scene 7, neither do I. I looked at the Adobe = site, and it looks like Scene 7 will scale a video to whatever device = you're watching it on. Is that more or less correct? Does anybody = really watch videos at 1080 on a computer device? =20 >>=20 >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to --Boundary_(ID_EelgDUK00EH9Y9fmygVshQ) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: quoted-printable Hi Warren.  Thanks a bunch = for this information.

Alas, I have one of these = protective agency clients who won't let me talk directly with their end = client who is in charge of their web site.  I only get copy / = pastes from her emails (hence the "960 x 540 in my viewer" feedback). =  

I've offered to encode my videos to the = specs they need for their site, and that offer has fallen on deaf ears. =  

Most of my other clients are happy for = me to take that voodoo black magic of compression work off their = shoulders.  This end client has no videos on their site, yet, so I = can't download anything and match the settings.  That's my usual MO = for clients who already have videos on their = site.

The last time I got a copy / paste from = this "web master," it went a lot like this story from clientsfromhell.net:

I=92ve been editing short videos for a client and uploading = them to YouTube so that I don=92t have to burn a DVD for each iteration. = After finishing a near-final cut=85

CLIENT: This is a = disaster! The audio is echoing!

I double-check both the original and the uploaded version. = Both are fine.

ME: I=92m not sure why that could be. All the = audio files are on one channel with no duplicates. Let me = re-render/upload and see if it was just a simple computer glitch.

I send the new cut.

CLIENT: The audio keeps repeating! And it = doesn=92t stop when I hit pause! It just cuts the echo out.

ME: Wait a second, are you double-clicking?

CLIENT: What does = that have to do with anything?

ME: I mean, are you = double-clicking and opening up the page more than once? That would cause = it to =93echo.=94

CLIENT: Forget it, I fixed the = problem. 





On Jul 7, 2014, at 5:28 PM, = Warren Heaton <AE-List@media-motion.tv> = wrote:

Hi Jim:

I took a quick look at the Adobe Scene 7 = user manual (http://h= elp.adobe.com/en_US/scene7/using/scene7_help.pdf).

=46rom = what I read on page 212 to 213 under Supported video file types for = encoding, it looks like any of the Vimeo HD 1080 presets in Adobe Media = Encoder would be fine (same settings one would use for Vimeo or = YouTube).

I also took a look at the media portal user manual (http://help.adobe.com/en_US/scene7/mediaportal/scene7_mediaporta= l_help.pdf).  There doesn't seem to be anything specific about = viewing video content.

As best I could tell, Studio 7 encodes the = footage that you give it to various settings for various devices. =  There's a good chance that you're client is only viewing the = 960x540 result.  As such, it's less about the footage that you're = giving them and more about how it's getting encoded in Scene = 7.

Hmm=85 I'm wondering how one would best put this to their = client.  "Please check the encode settings being used in Scene 7 = and make sure that they are in keeping with what you are expecting." =  (Maybe?)



-Warren






On Jul = 7, 2014, at 8:39 AM, Jim Curtis <AE-List@media-motion.tv> = wrote:

I'm not familiar with this = software, and a client told me they're using it to get my content on = their site.

They claim they "need" a 1080 movie, after I've done = the whole project (12 videos) at 720.  I've up-rezzed it and sent = it on, and then their person came back and said it was the wrong size=85 = that her "viewer" is 960 x 540.  There's enough information there = to tell me that she doesn't know what she's doing.

But, when it = comes to Scene 7, neither do I.  I looked at the Adobe site, and it = looks like Scene 7 will scale a video to whatever device you're watching = it on.  Is that more or less correct?  Does anybody really = watch videos at 1080 on a computer device?  



+---End = of message---+
To unsubscribe send any message to <ae-list-off@media-motion.tv>


+---End of message---+
To unsubscribe = send any message to <ae-list-off@media-motion.tv>

= --Boundary_(ID_EelgDUK00EH9Y9fmygVshQ)--