From: "Teddy Gage" Received: from mail-yk0-f175.google.com ([209.85.160.175] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5561964 for AE-List@media-motion.tv; Sun, 31 Aug 2014 22:44:40 +0200 Received: by mail-yk0-f175.google.com with SMTP id 131so2781414ykp.34 for ; Sun, 31 Aug 2014 13:44:40 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:from:date:message-id:subject:to :content-type; bh=YmqrXwEtJxRboNn8U0zPX/0bg24UccnEHRAppkgISKE=; b=Uqbb1pNUZO8+34eUuv9fDkcDZWFi8GSJEWAAoDou0L8Zazcn+8CJNRm4M6W/WxbJCa gvP2FV+shicvgnOJ1BZTmxAufrp1MjUJgwcje0WU8AjvwyCIyuVFtcE8rqPs3DaW+eSS rjbQOXGvFnoN5haB0+/iPualNOQwamHkgOr1utfBcuUAzfQ2A1TR9QRgg8DIViS+R3vK wcKksRz1A7AID0zpWdkOlzotH2M9rQ8A22ZwLJ2IawK2ihFaD6BGxpWJkYmeKdC04p1/ RD32zV6lQfVmtSB/Pus+Hnvyzkfx85zzotj/KrWXNDKPYfhOYWQ9vwg+nsx6udNeKXWN G+LA== X-Received: by 10.236.142.227 with SMTP id i63mr7911201yhj.88.1409517880372; Sun, 31 Aug 2014 13:44:40 -0700 (PDT) MIME-Version: 1.0 Received: by 10.170.125.195 with HTTP; Sun, 31 Aug 2014 13:44:00 -0700 (PDT) In-Reply-To: References: Date: Sun, 31 Aug 2014 16:44:00 -0400 Message-ID: Subject: Re: [AE] GTX 780 Board Question - FIXED! To: After Effects Mail List Content-Type: multipart/alternative; boundary=20cf300e529390744d0501f2f467 --20cf300e529390744d0501f2f467 Content-Type: text/plain; charset=UTF-8 Good to hear Eric. Go into prefs -> previews -> GPU information and make sure your texture memory is set for max supported (it will automatically reserve 25% for system VRAM). I also like to enable hardware acceleration for comp / footage panels in display prefs. Lastly, in raytrace 3d comps, go into comp settings and with the GTX 780 you can probably crank up the RT quality to 4 or 5 and improve the filtering. On Aug 31, 2014 10:51 AM, "Mr. Eric D. Kirk" wrote: > All, > > Just to close the loop for all of those tracking this and providing > recommendations. I fixed this SOB. lol I was getting very close to having > to reinstall my old Radeon card. > > I went through everything from reseating card, reseating RAM, etc. As far > as I can tell, neither of those were issues. I updated BIOS which didn't > help. I ran multiple older versions of the NVIDIA drivers. No help there. > > Here's what I found. The DDU recommendation which I am sure is a great > tool does not remove all traces of the catalyst software and specifically, > the IRQ assignments. I found traces of Catalyst software which Norton > Utilities found and go rid of. > > But, I think the key item I found is when looking at IRQ assignments in > device manager and discovered the AMD Radeon 9600 still assigned. There > were no conflicts, like a red or otherwise highlighted problem. So, I > uninstalled that, booted a couple times, reset CMOS, rebooted in to Safe > mode and installed the drivers successfully to my sheer and utter amazement. > > I then checked in device manager to verify. Yes! It's there. I opened > the AE project that would not previously open (with the Free Form Pro > effect by Mettle applied) and it opened this time. Initial response seems > much better than my old card. > > Thanks to all even if nothing seemed to work. :) > > Are there any settings in AE I should change now that I have a good card? > Any GPU type stuff? > > Eric > > > On Sat, Aug 30, 2014 at 12:58 PM, Mr. Eric D. Kirk < > AE-List@media-motion.tv> wrote: > >> Well I think I determined one thing. It's definitely not in use. >> Certain AE projects won't load, particularly one using FFP. So I started a >> new project and tried adding an FFP layer and it locks up. >> >> Pretty sure the card is the issue. I reseated card. It did suddenly >> boot faster. >> >> Trying drivers again. >> >> Eric >> On Aug 30, 2014 11:29 AM, "Mr. Eric D. Kirk" >> wrote: >> >>> Teddy, >>> >>> Thanks and not insulting at all. Sometimes those questions have to be >>> asked. I will check that it is seated well but believe it is and all >>> memory shows so doubt that is an issue. Plus I ran a memory test. >>> >>> The card is powered properly. In fact on first boot, one plug was not >>> seated all the way and it actually told me to ensure power was applied to >>> card. Then it booted fine. >>> >>> I don't even want think of a windows fresh install. Whew....that takes >>> me like a week to recover from. lol >>> >>> Eric >>> >>> >>> On Sat, Aug 30, 2014 at 11:25 AM, Teddy Gage >>> wrote: >>> >>>> Last suggestion - create a new administrator user profile and install >>>> the drivers under that account, sometimes its the equivalent of clearing >>>> prefs in windows. It could give you an idea if maybe a full clean windows >>>> install would work. Or if the problem has to do with installed driver >>>> conflicts >>>> >>>> On Saturday, August 30, 2014, Teddy Gage wrote: >>>> >>>>> Eric, so you have downloaded the new drivers from nvidia website and >>>>> installed them and it still doesnt work? >>>>> >>>>> Honestly those kinds of errors can also be hardware issues like a >>>>> cable unplugged or a card that is not fully seated. I would pull it out and >>>>> reseat it. Or maybe a ram module got slightly unseated, etc. >>>>> >>>>> And you have all power cables fully plugged in? a card like that needs >>>>> two psu cables. Not trying to be insulting but a lot of times its something >>>>> obvious being overlooked. >>>>> >>>>> On Saturday, August 30, 2014, Jim Curtis >>>>> wrote: >>>>> >>>>>> Eric, have you called nVidia tech support? I buy my cards through >>>>>> third-party vendors, too, and that wasn't an issue for the folks I >>>>>> mentioned to get a replacement. Both were able to get enough info from me >>>>>> to determine that the issue was their cards, and not some configuration >>>>>> issue. >>>>>> >>>>>> I'm out of my depth on Windows, but I've asked the same question, and >>>>>> was told that if my monitor is hooked up to my graphics card, and I'm >>>>>> seeing something on the screen, it's working. OK, but the great unknown >>>>>> for me is how well the GPU is being used over the CPU. As you probably >>>>>> know, in Pr and Ae, the GPU can handle some tasks that the CPU would >>>>>> otherwise be doing (just not as fast). What's not clear to me is when the >>>>>> GPU is kicking in, which is why I looked into a GPU meter for my Mac. >>>>>> >>>>>> And BTW, I can't tell any difference between running the OSX and >>>>>> nVidia drivers, except that ECC (Error Correcting Codes) isn't available >>>>>> with the OSX driver. And I've tried ECC on and off, and also can't tell >>>>>> any difference in performance. I don't know if that info is helpful for >>>>>> Windows users. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Aug 30, 2014, at 9:33 AM, Mr. Eric D. Kirk < >>>>>> AE-List@media-motion.tv> wrote: >>>>>> >>>>>> Jim, >>>>>> >>>>>> The thought repulses me. lol No, I have not considered that. I >>>>>> purchased from Tigerdirect too. I'd be waiting weeks probably to resolve >>>>>> if that were the case. >>>>>> >>>>>> But let me ask this. I finally decided to adjust my screen >>>>>> resolution in windows (you know, right click on desktop, adjust screen >>>>>> resolution) and realized I had much more to play with and I am in fact at >>>>>> 1920x1080 now. >>>>>> >>>>>> What am I losing by not having the drivers? Or maybe a better >>>>>> question is, is the card even in use right now? >>>>>> >>>>>> Eric >>>>>> >>>>>> >>>>>> On Sat, Aug 30, 2014 at 10:27 AM, Jim Curtis >>>>> > wrote: >>>>>> >>>>>>> Have you considered the possibility that you've received a defective >>>>>>> card? It happens from the best of companies. I've gotten defective cards >>>>>>> from both ATTO and AJA, companies with a excellent reputations for >>>>>>> reliability. Both companies overnight shipped me a new card without me >>>>>>> returning the bad one first. Nice touch; excellent support. >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Aug 30, 2014, at 9:08 AM, Mr. Eric D. Kirk < >>>>>>> AE-List@media-motion.tv> wrote: >>>>>>> >>>>>>> Just an update for those interested. >>>>>>> >>>>>>> Still no solution but I did update my bios successfully today, >>>>>>> hoping that last ditch effort would do the trick. >>>>>>> >>>>>>> Ran Norton utilities as well. Everything online seems to point to >>>>>>> the error being memory related. I ran the memory check with no problems >>>>>>> though. >>>>>>> >>>>>>> So still at a loss. >>>>>>> >>>>>>> Eric >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> *Eric D. Kirk | **Kirk Productions* >>>>>> *Hidden in the Woods | VFX* >>>>>> *The Night Visitor | VFX* >>>>>> *443.206.1347 <443.206.1347>* >>>>>> >>>>>> *www.kirkproductions.com >>>>>> kirkproductions@gmail.com* >>>>>> *IMDB: http://www.imdb.com/name/nm3351363/ >>>>>> * >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> -- >>>>> _____________________________ >>>>> VFX & Motion Graphic Artist >>>>> teddygage dot com >>>>> >>>>> >>>> >>>> -- >>>> _____________________________ >>>> VFX & Motion Graphic Artist >>>> teddygage dot com >>>> >>>> >>> >>> >>> -- >>> *Eric D. Kirk | **Kirk Productions* >>> *Hidden in the Woods | VFX* >>> *The Night Visitor | VFX* >>> *443.206.1347 <443.206.1347>* >>> >>> *www.kirkproductions.com >>> kirkproductions@gmail.com* >>> *IMDB: http://www.imdb.com/name/nm3351363/ >>> * >>> >>> >> > > > -- > *Eric D. Kirk | **Kirk Productions* > *Hidden in the Woods | VFX* > *The Night Visitor | VFX* > *443.206.1347 <443.206.1347>* > > *www.kirkproductions.com > kirkproductions@gmail.com* > *IMDB: http://www.imdb.com/name/nm3351363/ > * > > --20cf300e529390744d0501f2f467 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

Good to hear Eric. Go into prefs -> prev= iews -> GPU information and make sure your texture memory is set for max= supported (it will automatically reserve 25% for system VRAM). I also like= to enable hardware acceleration for comp / footage panels in display prefs= . Lastly, in raytrace 3d comps, go into comp settings and with the GTX 780 = you can probably crank up the RT quality to 4 or 5 and improve the filterin= g.=C2=A0


On Aug 31, 2014 10:51 AM, "Mr. Eric D. Kirk= " <AE-List@media-motion.tv> wrote:
All,

Just to close the loop for all of = those tracking this and providing recommendations. =C2=A0I fixed this SOB. = lol =C2=A0I was getting very close to having to reinstall my old Radeon car= d.

I went through everything from reseating card, reseating RAM= , etc. =C2=A0As far as I can tell, neither of those were issues. =C2=A0I up= dated BIOS which didn't help. =C2=A0I ran multiple older versions of th= e NVIDIA drivers. =C2=A0No help there.

Here's what I found. =C2=A0The DDU recommendation w= hich I am sure is a great tool does not remove all traces of the catalyst s= oftware and specifically, the IRQ assignments. =C2=A0I found traces of Cata= lyst software which Norton Utilities found and go rid of.

But, I think the key item I found is when looking at IR= Q assignments in device manager and discovered the AMD Radeon 9600 still as= signed. =C2=A0There were no conflicts, like a red or otherwise highlighted = problem. =C2=A0So, I uninstalled that, booted a couple times, reset CMOS, r= ebooted in to Safe mode and installed the drivers successfully to my sheer = and utter amazement.

I then checked in device manager to verify. Yes! =C2=A0= It's there. =C2=A0I opened the AE project that would not previously ope= n (with the Free Form Pro effect by Mettle applied) and it opened this time= . =C2=A0Initial response seems much better than my old card.

Thanks to all even if nothing seemed to work. :)
<= div>
Are there any settings in AE I should change now that I = have a good card? =C2=A0Any GPU type stuff?

Eric


On Sat, Aug 3= 0, 2014 at 12:58 PM, Mr. Eric D. Kirk <AE-List@medi= a-motion.tv> wrote:

Well I think I determined one= thing.=C2=A0 It's definitely not in use.=C2=A0 Certain AE projects won= 't load, particularly one using FFP.=C2=A0 So I started a new project a= nd tried adding an FFP layer and it locks up.

Pretty sure the card is the issue.=C2=A0 I reseated card.=C2= =A0 It did suddenly boot faster.

Trying drivers again.

Eric

On Aug 30, 2014 11:29 AM, "Mr. Eric D. Kirk= " <kirkproductions@gmail.com> wrote:
Teddy,

Thanks and not insulting at all.= =C2=A0Sometimes those questions have to be asked. =C2=A0I will check that = it is seated well =C2=A0but believe it is and all memory shows so doubt tha= t is an issue. =C2=A0Plus I ran a memory test.

The card is powered properly. =C2=A0In fact on first bo= ot, one plug was not seated all the way and it actually told me to ensure p= ower was applied to card. =C2=A0Then it booted fine.

I don't even want think of a windows fresh install. =C2=A0Whew....th= at takes me like a week to recover from. lol

Eric


On Sat, Aug 30, 2014 at 11:25 AM, Teddy Gage <AE-List@media-motion.tv> wrote:
Last suggestion - create a new administrator= user profile and install the drivers under that account, sometimes its the= equivalent of clearing prefs in windows. It could give you an idea if mayb= e a full=C2=A0clean windows install would work. Or if the problem has to do= with installed driver conflicts

On Saturday, August 30, 2014, Teddy Gage <teddygage@gmail.com= > wrote:
Eric, so you have downloaded the new drivers from nvidia website and instal= led them and it still doesnt work?

Honestly those kinds = of errors can also be hardware issues like a cable unplugged or a card that= is not fully seated. I would pull it out and reseat it. Or maybe a ram mod= ule got slightly unseated, etc.=C2=A0

And you have all power cables fully plugged in?=C2=A0a = card like that needs two psu cables. Not=C2=A0trying to=C2=A0be insulting b= ut a lot of times its something obvious being overlooked.=C2=A0

On S= aturday, August 30, 2014, Jim Curtis <AE-List@media-motion.tv>= wrote:
Eric, ha= ve you called nVidia tech support? =C2=A0I buy my cards through third-party= vendors, too, and that wasn't an issue for the folks I mentioned to ge= t a replacement. =C2=A0Both were able to get enough info from me to determi= ne that the issue was their cards, and not some configuration issue.

I'm out of my depth on Windows, but I've asked the s= ame question, and was told that if my monitor is hooked up to my graphics c= ard, and I'm seeing something on the screen, it's working. =C2=A0OK= , but the great unknown for me is how well the GPU is being used over the C= PU. =C2=A0As you probably know, in Pr and Ae, the GPU can handle some tasks= that the CPU would otherwise be doing (just not as fast). =C2=A0What's= not clear to me is when the GPU is kicking in, which is why I looked into = a GPU meter for my Mac.

And BTW, I can't tell any difference between runnin= g the OSX and nVidia drivers, except that ECC (Error Correcting Codes) isn&= #39;t available with the OSX driver. =C2=A0And I've tried ECC on and of= f, and also can't tell any difference in performance. =C2=A0I don't= know if that info is helpful for Windows users.




On Aug 30, = 2014, at 9:33 AM, Mr. Eric D. Kirk <AE-List@media-motion.tv> w= rote:

Jim,

The = thought repulses me. lol =C2=A0No, I have not considered that. =C2=A0I purc= hased from Tigerdirect too. =C2=A0I'd be waiting weeks probably to reso= lve if that were the case.

But let me ask this. =C2=A0I finally decided to adjust my screen resol= ution in windows (you know, right click on desktop, adjust screen resolutio= n) and realized I had much more to play with and I am in fact at 1920x1080 = now.

What am I losing by not having the drivers? =C2=A0Or ma= ybe a better question is, is the card even in use right now?

= Eric


On Sat, Aug 30, 2014 at 10:27 AM, Jim Curtis <AE= -List@media-motion.tv> wrote:
Have you= considered the possibility that you've received a defective card? =C2= =A0It happens from the best of companies. =C2=A0I've gotten defective c= ards from both ATTO and AJA, companies with a excellent reputations for rel= iability. =C2=A0Both companies overnight shipped me a new card without me r= eturning the bad one first. =C2=A0Nice touch; excellent support.



On Aug 30, 2014, at 9:08 AM, Mr= . Eric D. Kirk <AE-List@media-motion.tv> wrote:

Just an update for those inter= ested.

Still no solution but I did update my bios success= fully today, hoping that last ditch effort would do the trick.

Ran Norton utilities as well.=C2=A0 Everything online seems to point to the= error being memory related.=C2=A0 I ran the memory check with no problems = though.

So still at a loss.

Eric





--
Eric D. Kirk |=C2=A0= Kirk Productions
Hidden in the Woods | VFX
<= /div>
The Night Visitor | VFX
<= div>www.ki= rkproductions.com
kirkproductions@gmail.com
=C2=A0



--
____________= _________________
VFX & Mo= tion Graphic Artist
teddygage dot com



--
_________= ____________________
VFX &= Motion Graphic Artist
teddygage dot com




--
Eric= D. Kirk |=C2=A0Kirk Productions
Hidden in the Wood= s | VFX
The Night Visitor | VFX
=C2=A0



--
Eric D. Kirk |=C2=A0Kirk Productions
H= idden in the Woods | VFX
The Night Visitor | VF= X
=C2=A0
--20cf300e529390744d0501f2f467--