From: "Mr. Eric D. Kirk" Received: from mail-ie0-f181.google.com ([209.85.223.181] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5562039 for AE-List@media-motion.tv; Mon, 01 Sep 2014 03:00:15 +0200 Received: by mail-ie0-f181.google.com with SMTP id rp18so5358554iec.40 for ; Sun, 31 Aug 2014 18:00:14 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:from:date:message-id:subject:to :content-type; bh=rk1Vj7hu86a6NeuFdBt4HfAZQmGuwSFExIf/jmQf48M=; b=BykbX6ygqdtkVSNzNwUKQMINc2MKTthqGdnxuUGRBVumERLGzMoHoI5iMbyyQ7cuyC sAaApHWkJXFrTIdM/acpkjiO4ZGtTR3Ji0c7jxNjuXh88SOKxSLkjy6PmttMRBLoPyLK si5RTUauHfgDTCjF8sg6GRljpK9Mv8nXYpZSIJ19UAHm9q7NxdM50MxhojeZCieUaoSM mfzvqdZjfuYyox83GRRu87JVBoFQaL8s4BmvoV01zTkPkBVjCM4N8JnWyIj/g4F702Lu Dq4UwDbbV73UG9R2Zslts4uH2BzL2vDl7CwDOqUC/uK5MBnXvmiF3pSq7ms0xmf5SysR nMVw== X-Received: by 10.50.33.16 with SMTP id n16mr17836827igi.15.1409533214734; Sun, 31 Aug 2014 18:00:14 -0700 (PDT) MIME-Version: 1.0 Received: by 10.50.56.50 with HTTP; Sun, 31 Aug 2014 17:59:54 -0700 (PDT) In-Reply-To: References: Date: Sun, 31 Aug 2014 20:59:54 -0400 Message-ID: Subject: Re: [AE] GTX 780 Board Question - FIXED! To: After Effects Mail List Content-Type: multipart/alternative; boundary=089e0153840c9043700501f6864e --089e0153840c9043700501f6864e Content-Type: text/plain; charset=UTF-8 Thanks Teddy! Appreciate it....all set now. Eric On Sun, Aug 31, 2014 at 4:44 PM, Teddy Gage wrote: > Good to hear Eric. Go into prefs -> previews -> GPU information and make > sure your texture memory is set for max supported (it will automatically > reserve 25% for system VRAM). I also like to enable hardware acceleration > for comp / footage panels in display prefs. Lastly, in raytrace 3d comps, > go into comp settings and with the GTX 780 you can probably crank up the RT > quality to 4 or 5 and improve the filtering. > > > On Aug 31, 2014 10:51 AM, "Mr. Eric D. Kirk" > wrote: > >> All, >> >> Just to close the loop for all of those tracking this and providing >> recommendations. I fixed this SOB. lol I was getting very close to having >> to reinstall my old Radeon card. >> >> I went through everything from reseating card, reseating RAM, etc. As >> far as I can tell, neither of those were issues. I updated BIOS which >> didn't help. I ran multiple older versions of the NVIDIA drivers. No help >> there. >> >> Here's what I found. The DDU recommendation which I am sure is a great >> tool does not remove all traces of the catalyst software and specifically, >> the IRQ assignments. I found traces of Catalyst software which Norton >> Utilities found and go rid of. >> >> But, I think the key item I found is when looking at IRQ assignments in >> device manager and discovered the AMD Radeon 9600 still assigned. There >> were no conflicts, like a red or otherwise highlighted problem. So, I >> uninstalled that, booted a couple times, reset CMOS, rebooted in to Safe >> mode and installed the drivers successfully to my sheer and utter amazement. >> >> I then checked in device manager to verify. Yes! It's there. I opened >> the AE project that would not previously open (with the Free Form Pro >> effect by Mettle applied) and it opened this time. Initial response seems >> much better than my old card. >> >> Thanks to all even if nothing seemed to work. :) >> >> Are there any settings in AE I should change now that I have a good card? >> Any GPU type stuff? >> >> Eric >> >> >> On Sat, Aug 30, 2014 at 12:58 PM, Mr. Eric D. Kirk < >> AE-List@media-motion.tv> wrote: >> >>> Well I think I determined one thing. It's definitely not in use. >>> Certain AE projects won't load, particularly one using FFP. So I started a >>> new project and tried adding an FFP layer and it locks up. >>> >>> Pretty sure the card is the issue. I reseated card. It did suddenly >>> boot faster. >>> >>> Trying drivers again. >>> >>> Eric >>> On Aug 30, 2014 11:29 AM, "Mr. Eric D. Kirk" >>> wrote: >>> >>>> Teddy, >>>> >>>> Thanks and not insulting at all. Sometimes those questions have to be >>>> asked. I will check that it is seated well but believe it is and all >>>> memory shows so doubt that is an issue. Plus I ran a memory test. >>>> >>>> The card is powered properly. In fact on first boot, one plug was not >>>> seated all the way and it actually told me to ensure power was applied to >>>> card. Then it booted fine. >>>> >>>> I don't even want think of a windows fresh install. Whew....that takes >>>> me like a week to recover from. lol >>>> >>>> Eric >>>> >>>> >>>> On Sat, Aug 30, 2014 at 11:25 AM, Teddy Gage >>>> wrote: >>>> >>>>> Last suggestion - create a new administrator user profile and install >>>>> the drivers under that account, sometimes its the equivalent of clearing >>>>> prefs in windows. It could give you an idea if maybe a full clean windows >>>>> install would work. Or if the problem has to do with installed driver >>>>> conflicts >>>>> >>>>> On Saturday, August 30, 2014, Teddy Gage wrote: >>>>> >>>>>> Eric, so you have downloaded the new drivers from nvidia website and >>>>>> installed them and it still doesnt work? >>>>>> >>>>>> Honestly those kinds of errors can also be hardware issues like a >>>>>> cable unplugged or a card that is not fully seated. I would pull it out and >>>>>> reseat it. Or maybe a ram module got slightly unseated, etc. >>>>>> >>>>>> And you have all power cables fully plugged in? a card like that >>>>>> needs two psu cables. Not trying to be insulting but a lot of times its >>>>>> something obvious being overlooked. >>>>>> >>>>>> On Saturday, August 30, 2014, Jim Curtis >>>>>> wrote: >>>>>> >>>>>>> Eric, have you called nVidia tech support? I buy my cards through >>>>>>> third-party vendors, too, and that wasn't an issue for the folks I >>>>>>> mentioned to get a replacement. Both were able to get enough info from me >>>>>>> to determine that the issue was their cards, and not some configuration >>>>>>> issue. >>>>>>> >>>>>>> I'm out of my depth on Windows, but I've asked the same question, >>>>>>> and was told that if my monitor is hooked up to my graphics card, and I'm >>>>>>> seeing something on the screen, it's working. OK, but the great unknown >>>>>>> for me is how well the GPU is being used over the CPU. As you probably >>>>>>> know, in Pr and Ae, the GPU can handle some tasks that the CPU would >>>>>>> otherwise be doing (just not as fast). What's not clear to me is when the >>>>>>> GPU is kicking in, which is why I looked into a GPU meter for my Mac. >>>>>>> >>>>>>> And BTW, I can't tell any difference between running the OSX and >>>>>>> nVidia drivers, except that ECC (Error Correcting Codes) isn't available >>>>>>> with the OSX driver. And I've tried ECC on and off, and also can't tell >>>>>>> any difference in performance. I don't know if that info is helpful for >>>>>>> Windows users. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Aug 30, 2014, at 9:33 AM, Mr. Eric D. Kirk < >>>>>>> AE-List@media-motion.tv> wrote: >>>>>>> >>>>>>> Jim, >>>>>>> >>>>>>> The thought repulses me. lol No, I have not considered that. I >>>>>>> purchased from Tigerdirect too. I'd be waiting weeks probably to resolve >>>>>>> if that were the case. >>>>>>> >>>>>>> But let me ask this. I finally decided to adjust my screen >>>>>>> resolution in windows (you know, right click on desktop, adjust screen >>>>>>> resolution) and realized I had much more to play with and I am in fact at >>>>>>> 1920x1080 now. >>>>>>> >>>>>>> What am I losing by not having the drivers? Or maybe a better >>>>>>> question is, is the card even in use right now? >>>>>>> >>>>>>> Eric >>>>>>> >>>>>>> >>>>>>> On Sat, Aug 30, 2014 at 10:27 AM, Jim Curtis < >>>>>>> AE-List@media-motion.tv> wrote: >>>>>>> >>>>>>>> Have you considered the possibility that you've received a >>>>>>>> defective card? It happens from the best of companies. I've gotten >>>>>>>> defective cards from both ATTO and AJA, companies with a excellent >>>>>>>> reputations for reliability. Both companies overnight shipped me a new >>>>>>>> card without me returning the bad one first. Nice touch; excellent support. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Aug 30, 2014, at 9:08 AM, Mr. Eric D. Kirk < >>>>>>>> AE-List@media-motion.tv> wrote: >>>>>>>> >>>>>>>> Just an update for those interested. >>>>>>>> >>>>>>>> Still no solution but I did update my bios successfully today, >>>>>>>> hoping that last ditch effort would do the trick. >>>>>>>> >>>>>>>> Ran Norton utilities as well. Everything online seems to point to >>>>>>>> the error being memory related. I ran the memory check with no problems >>>>>>>> though. >>>>>>>> >>>>>>>> So still at a loss. >>>>>>>> >>>>>>>> Eric >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> *Eric D. Kirk | **Kirk Productions* >>>>>>> *Hidden in the Woods | VFX* >>>>>>> *The Night Visitor | VFX* >>>>>>> *443.206.1347 <443.206.1347>* >>>>>>> >>>>>>> *www.kirkproductions.com >>>>>>> kirkproductions@gmail.com* >>>>>>> *IMDB: http://www.imdb.com/name/nm3351363/ >>>>>>> * >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> _____________________________ >>>>>> VFX & Motion Graphic Artist >>>>>> teddygage dot com >>>>>> >>>>>> >>>>> >>>>> -- >>>>> _____________________________ >>>>> VFX & Motion Graphic Artist >>>>> teddygage dot com >>>>> >>>>> >>>> >>>> >>>> -- >>>> *Eric D. Kirk | **Kirk Productions* >>>> *Hidden in the Woods | VFX* >>>> *The Night Visitor | VFX* >>>> *443.206.1347 <443.206.1347>* >>>> >>>> *www.kirkproductions.com >>>> kirkproductions@gmail.com* >>>> *IMDB: http://www.imdb.com/name/nm3351363/ >>>> * >>>> >>>> >>> >> >> >> -- >> *Eric D. Kirk | **Kirk Productions* >> *Hidden in the Woods | VFX* >> *The Night Visitor | VFX* >> *443.206.1347 <443.206.1347>* >> >> *www.kirkproductions.com >> kirkproductions@gmail.com* >> *IMDB: http://www.imdb.com/name/nm3351363/ >> * >> >> > -- *Eric D. Kirk | **Kirk Productions* *Hidden in the Woods | VFX* *The Night Visitor | VFX* *443.206.1347* *www.kirkproductions.com kirkproductions@gmail.com * *IMDB: http://www.imdb.com/name/nm3351363/ * --089e0153840c9043700501f6864e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
Thanks Teddy!

Appreciate it....all set = now.

Eric


On Sun, Aug 31, 2014 at 4:44 PM, Teddy Gage <A= E-List@media-motion.tv> wrote:

Good to hear= Eric. Go into prefs -> previews -> GPU information and make sure you= r texture memory is set for max supported (it will automatically reserve 25= % for system VRAM). I also like to enable hardware acceleration for comp / = footage panels in display prefs. Lastly, in raytrace 3d comps, go into comp= settings and with the GTX 780 you can probably crank up the RT quality to = 4 or 5 and improve the filtering.=C2=A0


On Aug 31, 2014 10:51 AM, "Mr. Eric D. Kirk= " <AE-List@media-motion.tv> wrote:
All,

Just to close the loop for all of = those tracking this and providing recommendations. =C2=A0I fixed this SOB. = lol =C2=A0I was getting very close to having to reinstall my old Radeon car= d.

I went through everything from reseating card, reseating RAM= , etc. =C2=A0As far as I can tell, neither of those were issues. =C2=A0I up= dated BIOS which didn't help. =C2=A0I ran multiple older versions of th= e NVIDIA drivers. =C2=A0No help there.

Here's what I found. =C2=A0The DDU recommendation w= hich I am sure is a great tool does not remove all traces of the catalyst s= oftware and specifically, the IRQ assignments. =C2=A0I found traces of Cata= lyst software which Norton Utilities found and go rid of.

But, I think the key item I found is when looking at IR= Q assignments in device manager and discovered the AMD Radeon 9600 still as= signed. =C2=A0There were no conflicts, like a red or otherwise highlighted = problem. =C2=A0So, I uninstalled that, booted a couple times, reset CMOS, r= ebooted in to Safe mode and installed the drivers successfully to my sheer = and utter amazement.

I then checked in device manager to verify. Yes! =C2=A0= It's there. =C2=A0I opened the AE project that would not previously ope= n (with the Free Form Pro effect by Mettle applied) and it opened this time= . =C2=A0Initial response seems much better than my old card.

Thanks to all even if nothing seemed to work. :)
<= div>
Are there any settings in AE I should change now that I = have a good card? =C2=A0Any GPU type stuff?

Eric


On Sat, Aug 3= 0, 2014 at 12:58 PM, Mr. Eric D. Kirk <AE-List@medi= a-motion.tv> wrote:

Well I think I determined one= thing.=C2=A0 It's definitely not in use.=C2=A0 Certain AE projects won= 't load, particularly one using FFP.=C2=A0 So I started a new project a= nd tried adding an FFP layer and it locks up.

Pretty sure the card is the issue.=C2=A0 I reseated card.=C2= =A0 It did suddenly boot faster.

Trying drivers again.

Eric

On Aug 30, 2014 11:29 AM, "Mr. Eric D. Kirk= " <kirkproductions@gmail.com> wrote:
Teddy,

Thanks and not insulting at all.= =C2=A0Sometimes those questions have to be asked. =C2=A0I will check that = it is seated well =C2=A0but believe it is and all memory shows so doubt tha= t is an issue. =C2=A0Plus I ran a memory test.

The card is powered properly. =C2=A0In fact on first bo= ot, one plug was not seated all the way and it actually told me to ensure p= ower was applied to card. =C2=A0Then it booted fine.

I don't even want think of a windows fresh install. =C2=A0Whew....th= at takes me like a week to recover from. lol

Eric


On Sat, Aug 30, 2014 at 11:25 AM, Teddy Gage <AE-List@media-motion.tv> wrote:
Last suggestion - create a new administrator= user profile and install the drivers under that account, sometimes its the= equivalent of clearing prefs in windows. It could give you an idea if mayb= e a full=C2=A0clean windows install would work. Or if the problem has to do= with installed driver conflicts

On Saturday, August 30, 2014, Teddy Gage <teddygage@gmail.com= > wrote:
Eric, so you have downloaded the new drivers from nvidia website and instal= led them and it still doesnt work?

Honestly those kinds = of errors can also be hardware issues like a cable unplugged or a card that= is not fully seated. I would pull it out and reseat it. Or maybe a ram mod= ule got slightly unseated, etc.=C2=A0

And you have all power cables fully plugged in?=C2=A0a = card like that needs two psu cables. Not=C2=A0trying to=C2=A0be insulting b= ut a lot of times its something obvious being overlooked.=C2=A0

On S= aturday, August 30, 2014, Jim Curtis <AE-List@media-motion.tv>= wrote:
Eric, ha= ve you called nVidia tech support? =C2=A0I buy my cards through third-party= vendors, too, and that wasn't an issue for the folks I mentioned to ge= t a replacement. =C2=A0Both were able to get enough info from me to determi= ne that the issue was their cards, and not some configuration issue.

I'm out of my depth on Windows, but I've asked the s= ame question, and was told that if my monitor is hooked up to my graphics c= ard, and I'm seeing something on the screen, it's working. =C2=A0OK= , but the great unknown for me is how well the GPU is being used over the C= PU. =C2=A0As you probably know, in Pr and Ae, the GPU can handle some tasks= that the CPU would otherwise be doing (just not as fast). =C2=A0What's= not clear to me is when the GPU is kicking in, which is why I looked into = a GPU meter for my Mac.

And BTW, I can't tell any difference between runnin= g the OSX and nVidia drivers, except that ECC (Error Correcting Codes) isn&= #39;t available with the OSX driver. =C2=A0And I've tried ECC on and of= f, and also can't tell any difference in performance. =C2=A0I don't= know if that info is helpful for Windows users.




On Aug 30, = 2014, at 9:33 AM, Mr. Eric D. Kirk <AE-List@media-motion.tv> w= rote:

Jim,

The = thought repulses me. lol =C2=A0No, I have not considered that. =C2=A0I purc= hased from Tigerdirect too. =C2=A0I'd be waiting weeks probably to reso= lve if that were the case.

But let me ask this. =C2=A0I finally decided to adjust my screen resol= ution in windows (you know, right click on desktop, adjust screen resolutio= n) and realized I had much more to play with and I am in fact at 1920x1080 = now.

What am I losing by not having the drivers? =C2=A0Or ma= ybe a better question is, is the card even in use right now?

= Eric


On Sat, Aug 30, 2014 at 10:27 AM, Jim Curtis <AE= -List@media-motion.tv> wrote:
Have you= considered the possibility that you've received a defective card? =C2= =A0It happens from the best of companies. =C2=A0I've gotten defective c= ards from both ATTO and AJA, companies with a excellent reputations for rel= iability. =C2=A0Both companies overnight shipped me a new card without me r= eturning the bad one first. =C2=A0Nice touch; excellent support.



On Aug 30, 2014, at 9:08 AM, Mr= . Eric D. Kirk <AE-List@media-motion.tv> wrote:

Just an update for those inter= ested.

Still no solution but I did update my bios success= fully today, hoping that last ditch effort would do the trick.

Ran Norton utilities as well.=C2=A0 Everything online seems to point to the= error being memory related.=C2=A0 I ran the memory check with no problems = though.

So still at a loss.

Eric





--
Eric D. Kirk |=C2=A0= Kirk Productions
Hidden in the Woods | VFX
<= /div>
The Night Visitor | VFX
<= div>www.ki= rkproductions.com
kirkproductions@gmail.com
=C2=A0



--
____________= _________________
VFX & Mo= tion Graphic Artist
teddygage dot com



--
_________= ____________________
VFX &= Motion Graphic Artist
teddygage dot com




--
Eric D. Kirk |=C2=A0Kirk = Productions
Hidden in the Woods | VFX
The Night Visitor | VFX
=C2=A0



--
E= ric D. Kirk |=C2=A0Kirk Productions
Hidden in the W= oods | VFX
The Night Visitor | VFX
=C2=A0



--
Eric D. Kirk |=C2=A0Kirk Productions
H= idden in the Woods | VFX
The Night Visitor | VF= X
443.206.1347
=C2=A0
--089e0153840c9043700501f6864e--