From: "Daniel Monro" Received: from st11p02mm-asmtp002.mac.com ([17.172.220.237] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5566615 for AE-List@media-motion.tv; Fri, 05 Sep 2014 16:57:17 +0200 Received: from [10.0.0.6] (c-71-236-20-205.hsd1.ga.comcast.net [71.236.20.205]) by st11p02mm-asmtp002.mac.com (Oracle Communications Messaging Server 7u4-27.10(7.0.4.27.9) 64bit (built Jun 6 2014)) with ESMTPSA id <0NBF001AQO7GSM90@st11p02mm-asmtp002.mac.com> for AE-List@media-motion.tv; Fri, 05 Sep 2014 14:57:17 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.12.52,1.0.27,0.0.0000 definitions=2014-09-05_03:2014-09-05,2014-09-05,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=0 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1402240000 definitions=main-1409050162 Content-type: multipart/alternative; boundary="Apple-Mail=_5E6FBD60-D18B-4DEB-AB4A-B805396E010B" Message-id: <7D74AEE8-C54B-455D-B20A-0EDB9C85242A@mac.com> MIME-version: 1.0 (Mac OS X Mail 6.6 \(1510\)) Subject: Re: [AE] Premiere Problems Date: Fri, 05 Sep 2014 10:57:16 -0400 References: To: After Effects Mail List In-reply-to: X-Mailer: Apple Mail (2.1510) --Apple-Mail=_5E6FBD60-D18B-4DEB-AB4A-B805396E010B Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=windows-1252 I second what Steve says; I'm in the middle of two hour long shows, = multi-cam, various clips formats, 300dpi jpegs, etc. and rarely ever = crash. Most of the problems I've experienced with stuttering playback have been = AJA driver issues. Make sure your video card drivers are current. The = audio hardware settings can affect playback, too. You should only select = your video card in the playback prefs, not in the audio hardware - = SOMEBODY CHECK ME ON THIS. This is how it is in our systems.... The sporadic clips sound like disk access issues. Are you generating = cache files? If so, where are they going? I HAVE had premiere slow down = if its having to re-draw waveform caches. Grab the error messages when you have import problems - or does it just = crash? Definitely follow Steve's advice. He's a smart feller. Good luck, D On FridaySep 52014, at 10:10 AM, Steve Oakley = wrote: > I=92m working a mixing / grading 13 1/2hr TVS right now. it does work = =85. >=20 > only setting for the GPU is under File->Project Settings->General be = sure CUDA is set for accelerated playback. sometimes it defualts to OCL = but that should be fixed in newer releases ( 8.0.x vs 7.x ) >=20 > whats your full system config - >=20 > is it a particular media type thats giving you fits ? or on a = particular drive ? >=20 > given the weird across the board problems you are having I=92d suspect = in more or less this order - >=20 > easy ones - >=20 > app wipe and reinstall,=20 >=20 > CUDA reinstall with latest ver >=20 > video card drivers - match what=92s recommended by CC as the minimum = version >=20 > more time consuming ones - >=20 > OS reinstall + drivers + apps >=20 > most time consuming - hardware problem -=20 >=20 > are you actually taking power hits ? bad power has been the source of = weird random crashes before. UPS helps, good PS in computer helps.=20 >=20 > formatting of sector size on your array if using one, reformat with 4K = sectors (PC) >=20 > heat problems with CPU=92s & RAM - have your fans all running ? room = temp reasonable ? looked at util that can monitor temps that they are = reasonable ? >=20 > bad hardware - PS, CPU=92s, GPU, RAM, Mobo in that order >=20 > S >=20 >> On Sep 5, 2014, at 8:31 AM, Mr. Eric D. Kirk = wrote: >>=20 >> Hello, >>=20 >> I've been griping about premiere problems for some time. Others have = occasionally said they experience similar issues but I am not having = luck with premiere at all. Key problem - video either wont play at = normal speed to review or most often times just simply doesn't show. I = get import problems all the time and always have to shut it down, = restart, it imports fine then. Some clips sporadically just show = offline, etc. >>=20 >> I have the GTX780 card installed now, thinking that was going to be = the solution to all my issues but not a chance. If there are card = settings for premiere that anyone knows, I'm open but I'm getting little = use from it right now. I can't do really any true editing, certainly no = editing for sound. >>=20 >> Thanks, >> Eric >>=20 >> --=20 >> Eric D. Kirk | Kirk Productions >> Hidden in the Woods | VFX >> The Night Visitor | VFX >> 443.206.1347 >> www.kirkproductions.com >> kirkproductions@gmail.com >> IMDB: http://www.imdb.com/name/nm3351363/ >> =20 >=20 --Apple-Mail=_5E6FBD60-D18B-4DEB-AB4A-B805396E010B Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=windows-1252 I = second what Steve says; I'm in the middle of two hour long shows, = multi-cam, various clips formats, 300dpi jpegs, etc. and rarely ever = crash.

Most of the problems I've experienced with = stuttering playback have been AJA driver issues. Make sure your video = card drivers are current. The audio hardware settings can affect = playback, too. You should only select your video card in the playback = prefs, not in the audio hardware - SOMEBODY CHECK ME ON THIS. This is = how it is in our systems....

The sporadic clips = sound like disk access issues. Are you generating cache files? If so, = where are they going? I HAVE had premiere slow down if its having to = re-draw waveform caches.

Grab the error = messages when you have import problems - or does it just = crash?

Definitely follow Steve's advice. He's a = smart feller.

Good = luck,
D


On FridaySep = 52014, at 10:10 AM, Steve Oakley <AE-List@media-motion.tv> = wrote:

I=92m working = a mixing / grading 13 1/2hr TVS right now. it does work =85.

only setting for the GPU = is under File->Project Settings->General be sure CUDA is set for = accelerated playback. sometimes it defualts to OCL but that should be = fixed in newer releases ( 8.0.x vs 7.x )
whats your full system config = -

is it a = particular media type thats giving you fits ? or on a particular drive = ?

given the = weird across the board problems you are having I=92d suspect in more or = less this order -

easy ones -

app wipe and reinstall, 

CUDA reinstall with latest = ver

video card = drivers - match what=92s recommended by CC as the minimum =  version

more time consuming ones -

OS reinstall + drivers + apps

most time consuming - = hardware problem - 

are you actually taking power hits ? bad power has been the = source of weird random crashes before. UPS helps, good PS in computer = helps. 

formatting of sector size on your array if using one, = reformat with 4K sectors (PC)

heat problems with CPU=92s & RAM - = have your fans all running ? room temp reasonable ? looked at util that = can monitor temps that they are reasonable  ?

bad hardware - PS, = CPU=92s, GPU, RAM, Mobo in that order

S

On Sep 5, 2014, at 8:31 AM, Mr. Eric D. Kirk <AE-List@media-motion.tv> wrote:

Hello,

I've= been griping about premiere problems for some time.  Others have = occasionally said they experience similar issues but I am not having = luck with premiere at all.  Key problem - video either wont play at = normal speed to review or most often times just simply doesn't show. =  I get import problems all the time and always have to shut it = down, restart, it imports fine then.  Some clips sporadically just = show offline, etc.

I have the GTX780 card installed now, thinking that was going = to be the solution to all my issues but not a chance.  If there are = card settings for premiere that anyone knows, I'm open but I'm getting = little use from it right now.  I can't do really any true editing, = certainly no editing for sound.

Thanks,
Eric

--
Eric = D. Kirk | Kirk Productions
Hidden in the Woods | VFX
The Night Visitor | = VFX
443.206.1347
www.kirkproductions.com
kirkproductions@gmail.com
IMDB:  http://www.imdb.com/name/nm3351363/
 


= --Apple-Mail=_5E6FBD60-D18B-4DEB-AB4A-B805396E010B--