From: "Jim Curtis" <AE-List@media-motion.tv>
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Subject: Re: [AE] Premiere/AE/Audition and the missing Dolby audio decoder
In-Reply-To: <list-6391242@media-motion.tv>
Date: Fri, 19 Jan 2018 17:08:07 -0600
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References: <list-6391242@media-motion.tv>
To: After Effects Mail List <AE-List@media-motion.tv>

I=E2=80=99ve had some problems two or three times that a reinstall of =
the app cleared right up.  When the app starts acting differently than =
it should, and not crashing, that=E2=80=99s usually a prefs or corrupt =
app issue.

NVidia seems to be the source of my problems.  I have a Titan as well, =
and I=E2=80=99ve gotten multiple Kernel Panics when it gets hot.  I use =
a fan utility now to ramp up the fans when doing renders that tax the =
GPU.  That solves the KP issue.  The Titan is a mixture of pleasure and =
pain. =20

And like you, Pr on my MBP rarely if ever crashes.  But, I don=E2=80=99t =
really edit that much on it.  Mostly on remote, on-site event recaps, =
that I don=E2=80=99t do much of any longer.

Corrupt media also caused Avid MC to go nuts when I was using that, =
which has been about 15 years.  That may happen across all NLEs.  I=E2=80=99=
ve devised a =E2=80=9Csearch and destroy=E2=80=9D technique to find it - =
keep removing media until it stops crashing, the last batch I removed =
contains the corruption.  Also, Digital Rebellion=E2=80=99s Corrupt Clip =
Finder works well.  However, it used to tag all stills over a certain =
dimension.  I think that=E2=80=99s been fixed. =20

Also, Pr used to crash at very large JPEG stills, and the fix was to =
turn them into TIFs, or just downscale them by 50%.  That may have been =
fixed in a Pr update.  Haven=E2=80=99t experienced it lately.

I have a concern that if my prefs get corrupted, the app is saving them =
to the cloud, which is no good at all.

Here=E2=80=99s a tip.  Locate your CC Profile folder that contains the =
Pr prefs, and make an alias to your desktop.  Start with a totally clean =
set of prefs the way you like them, and then zip the file in the Profile =
folder.  That way, you can restore them by opening the alias, trashing =
the prefs, and unzipping your clean copy.

By and large, the most trouble I=E2=80=99ve had with Pr has been in =
large projects, with different types of footage and codecs in the same =
timeline. =20

And if I can ever find the dude who invented the AVCHD codec, I will =
kick him in the balls.


> On Jan 19, 2018, at 4:46 PM, Steve Oakley <AE-List@media-motion.tv> =
wrote:
>=20
> I have a project that I=E2=80=99ve tried to purify. reimported into =
new project, even exported to XML and imported that into new project, =
still highly unstable and crashy. thankfully delivered and done for over =
a year now, so I don=E2=80=99t have to deal with it.=20
>=20
> media is fine. thats generally easy to find because you crash playing =
or doing things with that one clip, or clips from a particular folder.=20=

>=20
> nVidia driver is more interesting. I do installs often enough through =
regular updates though that its probably low on my list but a good / =
fast / easy one to do.
>=20
> PP prefs. ugh. perhaps cloud prefs are the source of re-occuring =
problems. maybe I=E2=80=99ll nuke everything prefs and see if that =
matters.
>=20
> App reinstall I=E2=80=99ve done, never made a difference for me.
>=20
> if anything, I=E2=80=99ve almost come to suspect nVidia related things =
and that AMD is more stable. my laptop seems to be more stable than my =
tower with Titan X.
>=20
> what I will say is I=E2=80=99ve spent days trying some other things =
like trashing all the house keeping files / caches, new projects, copy =
and paste into  new TL=E2=80=99s, pretty much to no avail. I think old =
projects have some weird bits to them that newer vers don=E2=80=99t like =
and don=E2=80=99t have code to detect the problems and fix. what we need =
is a project purifier that filters a project for questionable things and =
fixes them. I realize that might mean your project gets changed, but =
I=E2=80=99d rather have warning of items that changed and need to be =
fixed than I can=E2=80=99t get work done. well I have, export to XML and =
go to FCP X or resolve to finish it.
>=20
> S
>=20
>=20
>=20
>> On Jan 19, 2018, at 2:56 PM, Jim Curtis <AE-List@media-motion.tv> =
wrote:
>>=20
>> FWIW, I=E2=80=99ve tracked down ALL my issues with PP to usually one =
of these things:
>>=20
>> - corrupt media.  Remove or transcode to a different codec.
>> - Nvidia driver corruption. Reinstall. (One time I had to wait a few =
days for a driver update to fix a known issue.)
>> - Pr preferences corruption.  Reset
>> - app corruption.  Reinstall
>> - an effect or transition has become corrupted.  Remove and replace.
>> - project corruption.  Import the =E2=80=9Cbad=E2=80=9D Project into =
a New Project.
>> - Sequence corruption.  Copy from the =E2=80=9Cbad" and paste into a =
new sequence.
>>=20
>> If necessary, follow all steps.
>>=20
>> So far, Zeus willing, I=E2=80=99ve been able to finish every job =
I=E2=80=99ve started in every version of Premiere since CS 5.5.  Some =
versions have been more buggy than others. =20
>>=20
>> CC18 has been outstanding for me on my Mac.  I have a client with =
Windows systems - I don=E2=80=99t know what OS version, but there have =
been problems there too, with cc18.  Mostly crashing.
>>=20
>> Worst perp, in my experience is corrupted prefs and media.
>>=20
>>=20
>>> On Jan 19, 2018, at 1:51 PM, Steve Oakley <AE-List@media-motion.tv> =
wrote:
>>>=20
>>> My experience on PP 2018 is that it took me no less than 5 minutes =
to crash it. Opening up previous projects for updates isn=E2=80=99t =
pretty as those are super easy to crash with. doing simple stuff like =
adding an transition crashes.I=E2=80=99ve  heard similar tales from PC =
users. Some people seem to have stable installs, some don=E2=80=99t. =
There doesn=E2=80=99t seem to be commonality to it. Even new clean =
projects can be crashers, so I gave up and moved on. sad but when you =
just need to get things done rather then send crash logs off=E2=80=A6 =
you do what you need to do.=20
>>=20
>>=20
>> .
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>=20
>=20
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