From: "Steve Oakley" Received: from mout.perfora.net ([74.208.4.194] verified) by media-motion.tv (CommuniGate Pro SMTP 6.1.0) with ESMTPS id 6454020 for AE-List@media-motion.tv; Tue, 22 May 2018 15:50:43 +0200 Received: from [10.1.1.99] ([71.87.57.30]) by mrelay.perfora.net (mreueus002 [74.208.5.2]) with ESMTPSA (Nemesis) id 0Lx6n1-1gRn7V2zCj-016jZq for ; Tue, 22 May 2018 15:57:24 +0200 Content-Type: multipart/alternative; boundary="Apple-Mail=_BCE28E4F-CF46-49BF-B35F-FFC4F6D7CF43" Mime-Version: 1.0 (Mac OS X Mail 11.4 \(3445.8.2\)) Subject: Re: [AE] Very slow load/saves with 4K video footage Date: Tue, 22 May 2018 08:57:21 -0500 References: To: After Effects Mail List In-Reply-To: Message-Id: X-Mailer: Apple Mail (2.3445.8.2) X-Provags-ID: V03:K1:OBDo6M4FMXRHzaQ6wL6HpY7JOuSZoHe0lzSRUVi0zbcS09Ie9l+ 28T4AsIIIWZx4zi/aKg3FmFygl0ojliT6C4pZ6TkFZ2IZiyoPaYMAA0P2dXcph2d0x9/rtm hZZoXtyCfvbXtVmxssvIg/AZoXB83Q55/fTjXG8XMhaBsx5WiLGN/DN/ccCQ6WDLSOHzIfw 3ydHV2EUxdgRGf9dItysA== X-UI-Out-Filterresults: notjunk:1;V01:K0:NnCPp7b5g/4=:jWlbdflszEpfF4+x0dH+eW KTIiFRVphBpGsAgHUWoXZk9Ng4ME0mNwzpxivwj4yyGkKUCDzNkINXRuU6WlhMckKoPtK+AMc s3DBH703a+zEij8bFlBtsH6tAVBqwIAWfsl8aHxbDcuuSYg+um78A4Q3V9JDsZLKNeeStwP+9 OOAZrf4Okxs0ISux6ja26Atrj7ptE88jab+WRcRBb1DwuN4oU2qK7z2Hx/I39/ZN3X+jzBEZ9 wGJrNGuoOsySci8FUCPamV59ZNtOsqZRbkGgk5ZmgHUsQ7XZmpHd/UDdxh3hDeq78su/TSb4t 8PKaa1+eM9vWcKJ1o1IbDEmnKIX6qLI+u9qtkAvDSDbINWcBD6IVSQx4CoCI+ngeCLLTF9aC6 7qGuHjuNt+Zj06SI4G+6RGWYd7Fd31/UQ/KXdsXpYG+6H5volqplouNGWW+rg5pIz1LP4953n Qv9ySbOlbM+gAy8U3p2OY22fEfzFGJjEj7hki0oOnPO90i2zxV22VfjnyTXVGCo0C3CHA2RiP F1cGbFI9yLtR3Ifwc8NGq9VharoNpKqufqoW+DT3W2JsYZZOUrN8m0tybuhVy7YtrPOaMoySy bM8vcWsK9fJxG6n6AVJB51Z8jxWmpT9sKqIdq7Elyi8tnKr5ehDCkkVS+ZIxbeoBENNB25Nvu SZbmDxzYuirLbq5yIg2CI7+zbF+WggpwtRDpPO3bomqemQ9JUVlKxRZUxbxdv7TgPAgSFqTXK 8aMWBTdU77Wle3OG --Apple-Mail=_BCE28E4F-CF46-49BF-B35F-FFC4F6D7CF43 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 in no particular order=E2=80=A6 was the project started as a online collaborative / shared project ? is = it trying to phone home to a remote server to check the project in ? where are your conform files going or set to go ? my guess is PP is = reconforming the media on each open. generally this had been fixed but = you may have found a special case situation, especially if your network = has a 256 char path problem. try shortening the path names of folders in = the project, relink, see if that fixes it. my other suggestion is to try to export XML from PP, and import that = into a clean new project, or try to import the orig project into a new = one and see if that fixes it. S > On May 22, 2018, at 8:00 AM, Teddy Gage = wrote: >=20 >=20 > I=E2=80=99ve recently had a lot of issues when freelancing onsite with = networked storage, even theoretically fast SANs etc. had to bring a = project locally, but it was more for playback than saving. Premiere too. = That sounds outside of the range of normality though for a decent = network setup. What format are the files? MXF can cause some issues too, = I usually transcode those to DPX or EXR for AE >=20 > On Tue, May 22, 2018 at 8:26 AM Chris Zwar > wrote: > I haven=E2=80=99t gotten as far as tracking or anything. I=E2=80=99m = just trying to start=E2=80=A6 So far I have a project that has less = than 100 clips in it, and it takes 30+ minutes to open and save. >=20 > We have a beefy network infrastructure. Connections are 10 gig. = It=E2=80=99s not a network optimised for editing, but that=E2=80=99s not = what I=E2=80=99m doing. There=E2=80=99s something wrong somewhere. = There are less than 100 clips to import, 1/2 hour is about 1800 seconds. = So basically AE is taking roughly 18 - 20 seconds to check each clip - = every time the project is opened or saved. This is not even playback. = I=E2=80=99m just trying to import. And I checked - all the clips are 2K = ProRes quicktimes. Not even that heavy. Obviously I have tried things = like purging the cache, restarting, and so on. >=20 > I had a quick word with our IT guy and one thing he said to check is = if the file path is over 256 characters long. Apparently that can cause = wierd issues with our setup - could be something that is unique to our = server etc. It=E2=80=99s the sort of tip I was looking for and I hope = that=E2=80=99s it. >=20 > If I find a solution or can identify a problem then I=E2=80=99ll let = you know. >=20 > -Chris >=20 --Apple-Mail=_BCE28E4F-CF46-49BF-B35F-FFC4F6D7CF43 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 in = no particular order=E2=80=A6

was the project started as a online collaborative / shared = project ? is it trying to phone home to a remote server to check the = project in ?

where are your conform files going or set to go ? my guess is = PP is reconforming the media on each open. generally this had been fixed = but you may have found a special case situation, especially if your = network has a 256 char path problem. try shortening the path names of = folders in the project, relink, see if that fixes it.

my other suggestion is = to try to export XML from PP, and import that  into a clean new = project, or try to import the orig project into a new one and see if = that fixes it.

S

On May 22, 2018, at 8:00 AM, = Teddy Gage <AE-List@media-motion.tv> wrote:


I=E2=80=99ve recently had a lot of issues when freelancing = onsite with networked storage, even theoretically fast SANs etc. had to = bring a project locally, but it was more for playback than saving. = Premiere too. That sounds outside of the range of normality though for a = decent network setup. What format are the files? MXF can cause some = issues too, I usually transcode those to DPX or EXR for AE

On Tue, May 22, = 2018 at 8:26 AM Chris Zwar <AE-List@media-motion.tv> wrote:
I = haven=E2=80=99t gotten as far as tracking or anything.  I=E2=80=99m = just trying to start=E2=80=A6  So far I have a project that has = less than 100 clips in it, and it takes 30+ minutes to open and = save.

We have a beefy = network infrastructure.  Connections are 10 gig.  It=E2=80=99s = not a network optimised for editing, but that=E2=80=99s not what I=E2=80=99= m doing.  There=E2=80=99s something wrong somewhere.  There = are less than 100 clips to import, 1/2 hour is about 1800 seconds.  = So basically AE is taking roughly 18 - 20 seconds to check each clip - = every time the project is opened or saved.  This is not even = playback.  I=E2=80=99m just trying to import.  And I checked - = all the clips are 2K ProRes quicktimes.  Not even that heavy.  = Obviously I have tried things like purging the cache, restarting, and so = on.

I had a = quick word with our IT guy and one thing he said to check is if the file = path is over 256 characters long.  Apparently that can cause wierd = issues with our setup - could be something that is unique to our server = etc.  It=E2=80=99s the sort of tip I was looking for and I hope = that=E2=80=99s it.

If I find a solution or can identify a problem then I=E2=80=99l= l let you know.

-Chris

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