From: "Mr. Eric D. Kirk" Received: from mail-oi0-f54.google.com ([209.85.218.54] verified) by media-motion.tv (CommuniGate Pro SMTP 6.1.0) with ESMTPS id 7151457 for AE-List@media-motion.tv; Mon, 17 Sep 2018 02:08:38 +0200 Received: by mail-oi0-f54.google.com with SMTP id x197-v6so17396006oix.5 for ; Sun, 16 Sep 2018 17:19:23 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=iAEcpn3E2QL/P+D9ROg+5QQKKaPMEWZG2FY4cNYW0Dk=; b=C4KccWxr//3JA0bHLZ9WMFy7GADiWa++Lj+16Thlmu9ydespXJIqjuvwYgwPdAgvJc zYIgqeaFLs4aGnUILj91GoAEZciw2JmIyfoIv+Jt3EWwZoRWBE6XU3/CJXfvCE5WFqbF 8uvU2Od/nrtWT1Xi60itF7BQ1yW0MCAX97d7O2FRRzNN05KB2j98kcKZ2ii/EoxRCeSU Ta3CL1+vHQi+fFedXNQoD00daZ+ElOkZdG0umuU9FUFQbNseWonb9COqd5EC4njiUF1f HMZbTs2sBUPjSoaaN+CkyfWnXRqzF79vT/6MezL7B/dzZIVEMZ+1RzREB9izdQqRAMVs 1ZAQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to; bh=iAEcpn3E2QL/P+D9ROg+5QQKKaPMEWZG2FY4cNYW0Dk=; b=IISsrWx7Y9/BCERafEERu367y+sMOYyXCatV5oLEqO5tS6ZbICCymlhpu9izLlKnUH DG2WFaF8GPaL2HCWQssQzcuz6DgDOvyj1CMtHptJxM1nWBdHGjjw9eUg+WTBcLaNNrS8 f152xFHnWBTUcc5qUfcV7mKCm4DQRoXB+71GtWhtRfjCZGhyzXBf39OaITRPx/pL83vH ckAanbgV2Yxg97M07wvm87/9Po7H4DY5bW2mV/FaS9zvmz25m5znnv3Z5k4+4NA08RTW ylbkXrMun54/q7FzGJxDUtQz5bic1kPZii0ASLbnFgIjgVhxIbk2i7n8Nf1NOuaUKS8+ jm7g== X-Gm-Message-State: APzg51DtcTTtwVYxryqTQzra4oxcIEvx7YHu2TOftSgXlEK03d5Tiq1l KxqZFmJjmUoaQOgAtZjfDCL62xp5j33BAbbA2jaWaw== X-Google-Smtp-Source: ANB0VdZ9XBvYP+fcDK0zyYQ6tz1IU3EDUYdMSlcL3jkT17PiveNo4q+orfekHoNeDWZYl/BLFYKgFV3hHLJAVeqPkA0= X-Received: by 2002:aca:e450:: with SMTP id b77-v6mr16855786oih.0.1537143561615; Sun, 16 Sep 2018 17:19:21 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: Date: Sun, 16 Sep 2018 20:19:10 -0400 Message-ID: Subject: Re: [AE] Adobe CC2018 Won't Load To: After Effects Mail List Content-Type: multipart/alternative; boundary="000000000000f580240576061f00" --000000000000f580240576061f00 Content-Type: text/plain; charset="UTF-8" Chris, Thanks. It's supposed to be control, alt, shift which does nothing on startup. I've tried it now like 5 times. Any other way to reset preferences? Eric On Sun, Sep 16, 2018, 8:10 PM Chris Zwar wrote: > Trash preferences. > > The preference file stores things like recently opened projects, recently > imported footage etc. that change every time you close AE. These file > paths can become corrupted in the preference file, which can then affect AE > opening the next time. > > There is a key you hold down when you open AE to reset preferences, try > that. > > > -Chris > > On 17 Sep 2018, at 8:17 am, Mr. Eric D. Kirk > wrote: > > Hello, > > I just incurred a weird issue after an unexpected reboot on Win 10 machine. > > I've been using AE all day, then after a break I noticed my PC had > rebooted and now AE won't load a project. It goes to the main screen until > you select open project, acts like it wants to then I get the crash report > screen, click don't send and it shuts it down. > > Have tried now about 6 times, all with the same result. > > Any ideas? > > Eric > > -- > > > *Eric D. Kirk | Kirk ProductionsVFX for Kirk > Productions443.206.1347www.kirkproductions.com > kirkproductions@gmail.com > YouTube: https://www.youtube.com/user/kirkeric > IMDB: > http://www.imdb.com/name/nm3351363/ * > > > > --000000000000f580240576061f00 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Chris,

Thank= s. It's supposed to be control, alt, shift which does nothing on startu= p.=C2=A0 I've tried it now like 5 times.

Any other way to reset preferences?
Eric

On Sun= , Sep 16, 2018, 8:10 PM Chris Zwar <AE-List@media-motion.tv> wrote:
Trash preferences. =C2=A0

The preference file stores th= ings like recently opened projects, recently imported footage etc. that cha= nge every time you close AE.=C2=A0 These file paths can become corrupted in= the preference file, which can then affect AE opening the next time.
=

There is a key you hold down when you open AE to reset = preferences, try that.


-Chris
=

On 17 Sep 2018, at 8:17 am, Mr= . Eric D. Kirk <AE-List@media-motion.tv> wrote:

Hello,

I just incurred a weird issue after an unexpecte= d reboot on Win 10 machine.

I've been using AE= all day, then after a break I noticed my PC had rebooted and now AE won= 9;t load a project.=C2=A0 It goes to the main screen until you select open = project, acts like it wants to then I get the crash report screen, click do= n't send and it shuts it down.

Have tried now = about 6 times, all with the same result.

Any ideas= ?

Eric

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