From: "Greg Balint" <AE-List@media-motion.tv>
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Date: Fri, 19 Oct 2018 10:50:09 -0400
Message-ID: <6e92706b-382c-45a9-b3b1-6198fd754d90@getmailbird.com>
Subject: Re: [AE] Improper Timecode Issues in AE v16.0.0
To: "Greg Balint" <ae-list@media-motion.tv>
In-Reply-To: <list-7176050@media-motion.tv>
References: <list-7176050@media-motion.tv>
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On a related note.. Where is the best place to report bugs for After Effect=
s? =C2=A0I'm finding some pages that don't even list AE as a possible progr=
am to report a bug about..=C2=A0

Like this form here -=C2=A0https://www.adobe.com/products/wishform.html =C2=
=A0Doesn't even have After Effects available for reporting there. =C2=A0


The official linkage to "feedback" from the app itself, sends you to the Us=
evoice site, Which doesn't feel like a place I should be submitting bugs to=
 as things must be "voted on" to be seen or have importance.

///Greg Balint
//Art Director / Motion Graphics Designer
/321.514.4839
delRAZOR.com [http://www.delrazor.com/]/
On 10/19/2018 10:37:26 AM, Greg Balint <ae-list@media-motion.tv> wrote:
Hey all..=C2=A0

I ran into an issue today with some clips a client sent me.=C2=A0

They sent me 6 MXF files and a document with timecode in and out points. =
=C2=A0I was to trim them down to those exact time-spans, then do some compo=
siting, tracking, logo removal, and send the shortened clips back.

Unfortunately, I stumbled across a pretty glaring bug in the latest version=
 of AE while doing so.=C2=A0

Apparently, v16.0.0 doesn't handle timecode properly, or at least with thes=
e clips I was handed. =C2=A0The shots were all trimmed incorrectly, usually=
 skipping between 100 to 130 frames of the in-point my client actually need=
ed.

My solution at the time was to open the clips in Premiere.. trim them there=
, place them on a timeline, and then save that project and import that Prem=
iere project into AE where I had the right trim points. (Although the trimm=
ed points were correct, the timecodes on these were way off in AE from what=
 the client provided)

I've fixed my issue with a workaround for this morning's fires to be put ou=
t, and now I've started to look into the issue more. =C2=A0Just opened the =
same footage in v15.1.2 and it had no problem with timecode syncing to the =
correct spot in the mxf files. =C2=A0So this seems to be a problem with v16=
.0.0 currently.

Just wanted to give everyone a heads-up about this in case you're taking ti=
mecodes from clients and trimming things in AE.=C2=A0

I'll go find the proper channels to report this bug with the AE team and ho=
pefully get it patched out soon.


///Greg Balint
//Art Director / Motion Graphics Designer
/321.514.4839
delRAZOR.com [http://www.delrazor.com/]/
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<body><div id=3D"__MailbirdStyleContent" style=3D"font-size: 10pt;font-fami=
ly: Arial;color: #000000">
                                        On a related note.. Where is the be=
st place to report bugs for After Effects? &nbsp;I'm finding some pages tha=
t don't even list AE as a possible program to report a bug about..&nbsp;<di=
v><br></div><div>Like this form here -&nbsp;https://www.adobe.com/products/=
wishform.html &nbsp;Doesn't even have After Effects available for reporting=
 there. &nbsp;<br><div><br></div><div>The official linkage to "feedback" fr=
om the app itself, sends you to the Usevoice site, Which doesn't feel like =
a place I should be submitting bugs to as things must be "voted on" to be s=
een or have importance.</div></div><div><br></div><div class=3D"mb_sig">///=
Greg Balint<br>//Art Director / Motion Graphics Designer<br>/321.514.4839<b=
r><a href=3D"http://www.delrazor.com/"><span style=3D"font-size: 10pt;font-=
family: Tahoma;color: rgb(0, 0, 0)">delRAZOR.com</span></a>/</div><blockquo=
te class=3D"history_container" type=3D"cite" style=3D"border-left-style:sol=
id;border-width:1px; margin-top:20px; margin-left:0px;padding-left:10px;">
                        <p style=3D"color: #AAAAAA; margin-top: 10px;">On 1=
0/19/2018 10:37:26 AM, Greg Balint &lt;ae-list@media-motion.tv&gt; wrote:</=
p><div id=3D"__MailbirdStyleContent" style=3D"font-size: 10pt;font-family: =
Arial;color: #000000"><span style=3D"font-size: 13.3333px">Hey all..&nbsp;<=
/span><div style=3D"font-size: 13.3333px"><br></div><div style=3D"font-size=
: 13.3333px">I ran into an issue today with some clips a client sent me.&nb=
sp;<br><br>They sent me 6 MXF files and a document with timecode in and out=
 points. &nbsp;I was to trim them down to those exact time-spans, then do s=
ome compositing, tracking, logo removal, and send the shortened clips back.=
</div><div style=3D"font-size: 13.3333px"><br></div><div style=3D"font-size=
: 13.3333px">Unfortunately, I stumbled across a pretty glaring bug in the l=
atest version of AE while doing so.&nbsp;</div><div style=3D"font-size: 13.=
3333px"><br></div><div style=3D"font-size: 13.3333px">Apparently, v16.0.0 d=
oesn't handle timecode properly, or at least with these clips I was handed.=
 &nbsp;The shots were all trimmed incorrectly, usually skipping between 100=
 to 130 frames of the in-point my client actually needed.<br><br>My solutio=
n at the time was to open the clips in Premiere.. trim them there, place th=
em on a timeline, and then save that project and import that Premiere proje=
ct into AE where I had the right trim points. (Although the trimmed points =
were correct, the timecodes on these were way off in AE from what the clien=
t provided)</div><div style=3D"font-size: 13.3333px"><br></div><div style=
=3D"font-size: 13.3333px">I've fixed my issue with a workaround for this mo=
rning's fires to be put out, and now I've started to look into the issue mo=
re. &nbsp;Just opened the same footage in v15.1.2 and it had no problem wit=
h timecode syncing to the correct spot in the mxf files. &nbsp;So this seem=
s to be a problem with v16.0.0 currently.</div><div style=3D"font-size: 13.=
3333px"><br></div><div style=3D"font-size: 13.3333px">Just wanted to give e=
veryone a heads-up about this in case you're taking timecodes from clients =
and trimming things in AE.&nbsp;</div><div style=3D"font-size: 13.3333px"><=
br></div><div style=3D"font-size: 13.3333px">I'll go find the proper channe=
ls to report this bug with the AE team and hopefully get it patched out soo=
n.</div><div><br></div><div><br></div><div class=3D"mb_sig">///Greg Balint<=
br>//Art Director / Motion Graphics Designer<br>/321.514.4839<br><a href=3D=
"http://www.delrazor.com/"><span style=3D"font-size: 10pt;font-family: Taho=
ma;color: rgb(0, 0, 0)">delRAZOR.com</span></a>/</div></div>
                        </blockquote>
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