Mailing List AE-List@media-motion.tv ? Message #65698
From: Jim Curtis <AE-List@media-motion.tv>
Subject: Re: [AE] Bang Plugin Issue - AESCRIPTS
Date: Fri, 25 Oct 2019 12:43:01 -0500
To: After Effects Mail List <AE-List@media-motion.tv>
I licensed Bang about a year ago.  I had issues, and filed a support ticket.  The developer contacted me directly.  I tested a few new builds until he fixed the issue. 

I had a similar issue with ClearPlus, that I also licensed from aescripts, and likewise worked with the developer to help him de-bug it.

 I love having that kind of support from developers.


On Oct 25, 2019, at 5:59 AM, Lloyd Alvarez <AE-List@media-motion.tv> wrote:

Great! In future its best to open a support ticket on our site  if you need any assistance with any of our products. 

Lloyd


On Thu, Oct 24, 2019 at 9:19 PM Mr. Eric D. Kirk <AE-List@media-motion.tv> wrote:
I figured it out. I just installed your current version.  The install tool I thought would do that but it didn't. When I placed it manually in plugin folder and relaunched, it cleared the sound issues.

So, all good now.

Eric

On Thu, Oct 24, 2019, 21:05 Mr. Eric D. Kirk <AE-List@media-motion.tv> wrote:
Lloyd,

That seemed to clear up that part but I'm having some weird interference with the sound file though for my clip.  If I turn off the bang effect (all 4 parts), it is fine but with it on, the flash is fine but the sound is all out of whack.

Eric

On Thu, Oct 24, 2019 at 8:47 PM Lloyd Alvarez <AE-List@media-motion.tv> wrote:
Hey Eric

Those are the trial watermarks, you just need to license it, please check the faq (https://aescripts.com/knowledgebase/index/view/faq/how-to-register-plugins/) and open a support ticket if you need any further assistance: https://aescripts.com/contact/?direct=1 

lloyd



On Thu, Oct 24, 2019 at 8:40 PM Mr. Eric D. Kirk <AE-List@media-motion.tv> wrote:
Hello,

I bought this plugin sometime last year and hadn't used it in a while.  When I tried tonight, I am getting these strange colored lines vertically and horizontally.  Can someone assist?

Not sure if it is some registration thing or what but I have a license.  I also do not see anyplace where I can re-enter license if that's what it is.

Thanks
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Cheers, Lloyd


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Cheers, Lloyd

 
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