From: "Robert Kjettrup" Received: from mail-lj1-f181.google.com ([209.85.208.181] verified) by media-motion.tv (CommuniGate Pro SMTP 6.1.0) with ESMTPS id 7505750 for AE-List@media-motion.tv; Wed, 12 Feb 2020 19:18:06 +0100 Received: by mail-lj1-f181.google.com with SMTP id e18so3406116ljn.12 for ; Wed, 12 Feb 2020 10:18:06 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=oKd+w/tx55X4UUkWyqOcNe4YD8h3O6WrbOhvnAuBfpI=; b=bnZVDLDfH3Tl6fPz7HqpSPJoNo7crEwTuwNhh1EBkx6kqMa8Yuckzi8/WbJtD0Ok/W ZdwjHOCnrLHHdQDWcMAU5QHX+Mb1pZ4hhXd3zUKwmb+sR8re6pJkuSo4phJQGkvJZq2b sq7trD/StNVXd5qBm5qK4i7cO94j6ckiSAt1rwjQSfgfGhKBNUGOlPmmAAZYYK6W01zl D9DBQQk22aPA21K2SItHFGYJI+XTmWtXeeu1rEGqjFsp7/n3PaL8UCnu+U+CfmPyrIXK nDC1TgTHAY/Bq3IypbeHSJhB0CmHvMxD13Bx5pfstmkXwYLFgmSF737iEQ4phJhKKpA6 dbFw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to; bh=oKd+w/tx55X4UUkWyqOcNe4YD8h3O6WrbOhvnAuBfpI=; b=t0eCMcI/syHYe3+oebemjMhOzdrtVwPI9ZN5bGdGA+yOuLOMm+ks6oWSgYuMb7HABZ Vi0Y40TdLm8mSZ/esFmgFGMZhTFmFU8s1JAi1AIld/BNprRIURzxRc+Jb2gyqam4uh2w qt+Ao1QjGDTb+N7ehqR7WUsO/GCDdnz6AMYDjc/1utghgFb/1I0bQKVoowTVTfXlv727 MXvwGJ3FdTew4acPh4bGruPuBWfcYo1PHWL2inNRlfYSTR93zoFwPUtRFvlGWYVneWrf CvGOmDlejLw0LVlNw18lYLLhsjj3wgcycsWzIU767OtiA1vm4dPT/iaonsorenmeFV4f wwww== X-Gm-Message-State: APjAAAUAp+SM+E6grc6IzqrAA+iDYC0jCU+9fd9CsQzHuPIRCLtO3WDK Va0MDaG/W0k5NTglsJyoqyyVqCkMYFQjsCChfLFriiWa X-Google-Smtp-Source: APXvYqwlcQmsldqD64LgiMjVXCMP7yN1bKN5SSxdMRhx1CXPgx97ZF3G2mCe4QK9oGWwasVAsDPjng9vhelDLAhgBb8= X-Received: by 2002:a2e:9e16:: with SMTP id e22mr8952940ljk.220.1581531484320; Wed, 12 Feb 2020 10:18:04 -0800 (PST) MIME-Version: 1.0 References: In-Reply-To: Date: Wed, 12 Feb 2020 19:17:54 +0100 Message-ID: Subject: Re: [AE] CC2020 Alexa Mini Bug To: After Effects Mail List Content-Type: multipart/alternative; boundary="00000000000052f888059e64fe31" --00000000000052f888059e64fe31 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Phil You are correct, and i remember wrong... it is when the renderer is set to Software that Prores444 files fail to show... but also only when they have embedded audio. If you need to use Software mode, i can force it to work by first setting the Project to GPU, import the files, open them in the footage panel, then change back to Software mode and they will decode and show up correctly. A bit weird workaround, but seems to work. Another workaround is just to use v16.1, i'm very grateful that Adobe has kept the project file format compatible for the last many releases, so its no problem opening v17 projects in v16.1 :-) Robert Den tir. 11. feb. 2020 kl. 20.56 skrev Phil Spitler : > Ok... so I found a workaround... If enable GPU rendering and purge my > cache it works fine=E2=80=A6. > > If GPU is disabled it doesn=E2=80=99t work at all. > > Phil > > [image: bonfire-logo] > Phil Spitler Creative Technologist > t 415.394.8200 <1-415-394-8200> c 415.571.3139 <1-415-571-3139> > > > > > > > On Feb 11, 2020, at 11:40 AM, Phil Spitler > wrote: > > ProresHQ. > > Project settings are set to software render. > > I have tried it on multiple boxes all OSX 10.14.6 > > Phil > > > [image: bonfire-logo] > Phil Spitler Creative Technologist > t 415.394.8200 <1-415-394-8200> c 415.571.3139 <1-415-571-3139> > > > > > > > On Feb 11, 2020, at 11:29 AM, Robert Kjettrup > wrote: > > Is the files Prores444 or Prores XQ444? > > There is a bug with AE reading those files if its set to CUDA GPU rendere= r > in project settings. Setting it to software mode fixes it for now, so im > currently fully working in software mode when using the latest AE version > because of this bug. > > > Den tir. 11. feb. 2020 kl. 20.02 skrev Phil Spitler < > AE-List@media-motion.tv>: > >> Wow... we just hit a weird bug in AE 2020 v17.02 (build 26) we can no >> longer read ProRes QT files produced by the Alexa Mini camera. >> >> These files open perfectly in AE 2019 and in Premiere / Media Encoder >> 2020=E2=80=A6. >> >> My workaround is to run them all through Media Encoder which seems to >> strip out whatever AE is having the issue with=E2=80=A6 >> >> Anybody else have issues? >> >> Phil >> >> [image: bonfire-logo] >> Phil Spitler Partner & Creative Technologist >> t 415.394.8200 <1-415-394-8200> c 415.571.3139 <1-415-571-3139> >> >> >> >> >> >> >> > > --00000000000052f888059e64fe31 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hi Phil

You are correct, and i remember= wrong... it is when the renderer=C2=A0 is set to Software that Prores444 f= iles fail to show... but also only when they have embedded audio.

If you need to use Software mode, i can force it to work by= first setting=C2=A0the Project to GPU, import the files, open them in the = footage panel, then change back to Software mode and they will decode and s= how up correctly.=C2=A0
A bit weird workaround, but seems to work= .

Another workaround is just to use v16.1, i'm= very grateful that Adobe has kept the project file format compatible for t= he last many releases, so its no problem opening v17 projects in v16.1 :-)<= /div>

Robert


Den tir. 11. feb. 2020 = kl. 20.56 skrev Phil Spitler <AE-List@media-motion.tv>:
Ok... so I found a workaround... I= f enable GPU rendering and purge my cache it works fine=E2=80=A6.

<= /div>
If GPU is disabled it doesn=E2=80=99t work at all.

=
Phil

3D"bonfire-logo"
Phil Spitler=C2=A0=C2=A0Creative Technolog= ist
3D""=
t=C2=A0=C2=A0415.394.8200=C2=A0=C2=A0c= =C2=A0=C2=A0415.571.31393D""3D""3D""



On Feb 11, 2020, at 11:40 AM, Phil = Spitler <AE= -List@media-motion.tv> wrote:

ProresHQ.

<= /div>
Project settings are set to software =C2=A0render.

=
I have tried it on multiple boxes all OSX 10.14.6

=
Phil


3D"bonfire-logo"
Phil Spitler=C2=A0=C2=A0Creative Technolog= ist
3D""=
t=C2=A0=C2=A0415.394.8200=C2=A0=C2=A0c= =C2=A0=C2=A0415.571.31393D""3D""3D""



On Feb 11, 2020, at 11:29 AM, Rober= t Kjettrup <AE-List@media-motion.tv> wrote:

Is t= he files Prores444 or Prores XQ444?

There is a bug with AE rea= ding those files if its set to CUDA GPU renderer in project settings. Setti= ng it to software mode fixes it for now, so im currently fully working in s= oftware mode when using the latest AE version because of this bug.


Den tir. 11. feb. 2020 kl. 20.02 skrev Phil Spitler <<= a href=3D"mailto:AE-List@media-motion.tv" target=3D"_blank">AE-List@media-m= otion.tv>:
Wow... we just hit a weird bug in AE = 2020 v17.02 (build 26) we can no longer read ProRes QT files produced by th= e Alexa Mini camera.=C2=A0

These files open perfectly in AE 2019 and = in Premiere / Media Encoder 2020=E2=80=A6.=C2=A0

My workaround = is to run them all through Media Encoder which seems to strip out whatever = AE is having the issue with=E2=80=A6=C2=A0=C2=A0

= Anybody else have issues?

Phil

<= div>
3D"bonfire-logo"
Phil Spitle= r=C2=A0 Partner & Creative Technologist
<= /tbody>
t=C2= =A0=C2=A0415.394.8200=C2=A0=C2= =A0c=C2=A0=C2=A0415.571.31393D""3D""<= img src=3D"https://bonfirelabs.com/wp-content/uploads/2018/e-sig/twitter_2.= png" alt=3D"" style=3D"width: 15px;">3D""





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